Asus ROG STRIX Z390-E GAMING Troubleshooting Guide

Troubleshooting guide
[Desktop PC/Motherboard] Troubleshooting
for irregular disconnection of Wireless
network
Troubleshooting for irregular disconnection / intermittent / Connection drops of Wireless
network
If irregular disconnection occurrs on your wireless network , please confirm the below,
1. Please make sure you place your Desktop PC/Notebook in the range of wireless network. If the signal is
weak/unstable, please adjust location of router/desktop PC/Notebook.
2. Please try to update the driver of wireless network card.(Check How to update the driver)
3. Please test the connection with cable network. If the same disconnection issue happens again, please adjust
the setting of routers. (Try to restroe your routers or update firmware of wireless router )
4. Please contact your Internet service vendor to check whether internet connection is normal.
[Desktop PC/Motherboard]Troubleshooting-
Microphone cannot receive the sound
[Desktop PC/Motherboard]Troubleshooting- Microphone cannot receive the sound
If your microphone cannot receive the sound, please connecting microphone to other desktops in order to
exclude the possibility of malfunction.
If microphone is normal after confirmation, please try below methods :

Asus ROG STRIX Z390-E GAMING Specifications

General

Non-ECC	Yes
Memory channels	Dual-channel
Memory slots type	DIMM
Number of memory slots	4
Supported memory types	DDR4-SDRAM
Maximum internal memory	64 GB
Supported memory clock speeds	2133, 2400, 2666, 2800, 3000, 3200, 3300, 3333, 3400, 3466, 3600, 3733, 3866, 4000, 4133, 4266 MHz
Component for	PC
Motherboard chipset	Intel Z390
Audio output channels	7.1 channels
Motherboard form factor	ATX
Motherboard chipset family	Intel
Windows operating systems supported	Windows 10
BIOS type	UEFI AMI
ACPI version	6.1
BIOS memory size	16 Mbit
Cables included	SATA
USB 2.0 connectors	2
Number of SATA II connectors	0
Number of SATA III connectors	6
USB 3.2 Gen 1 (3.1 Gen 1) connectors	1
PCI Express x1 (Gen 3.x) slots	3
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
LAN controller	Intel® I219-V
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version	5.0
RAID levels	0, 1, 5, 10
Graphics card	HD Graphics
Maximum resolution	4096 x 2160 pixels
Parallel processing technology support	2-Way SLI, 3-Way CrossFireX
Processor socket	LGA 1151 (Socket H4)
Compatible processor series	Intel Celeron, Intel Pentium

Weight and Dimensions

Depth	244 mm
Width	305 mm