General information
In the event of a breakdown, data on the vehi‐
cle's condition is sent directly to the manufac‐
turer of your vehicle.
Contact can also be made via a Check Control
message, refer to page 143.
Requirements
▷ Active ConnectedDrive contract, equipment
version with Intelligent emergency call or
BMW ConnectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Starting Roadside Assistance
If the vehicle is equipped with Teleservices, sup‐
port is offered through Teleservice Diagnosis.
Via iDrive:
1.
"ConnectedDrive"
2. "BMW Assist"
3. "BMW Roadside Assistance"
The contact to the Roadside Assistance of
the manufacture is established.
A telephone number is displayed, if needed.
Select to dial the telephone number on a
connected mobile phone.
Teleservice Diagnosis
Teleservice Diagnosis enables the wireless
transmission of detailed vehicle data that is im‐
portant for vehicle diagnosis. This data is trans‐
mitted automatically.
Starting Teleservice Help
Depending on the country, the Teleservice Help
enables a more in-depth diagnosis of the vehicle
via wireless transmission.
You can launch Teleservice Help by requesting it
through the Service Specialist.
1. Park the vehicle in a safe place.
2. Set the parking brake.
3. Control Display is switched on.
4. "Teleservice Help"
The driving ability of the vehicle can be restored
for specific functions.
If this is not possible, further measures will be ini‐
tiated, for instance Roadside Assistance will be
informed.
BMW Accident Assistance
Concept
BMW Group Accident Assistance can be con‐
tacted if assistance is needed in the event of an
accident.
General information
If the vehicle sensors detect a minor to moder‐
ately severe accident, which did not trigger any
airbags, a Check Control message appears on
the instrument cluster. In addition, a text mes‐
sage appears on the Control Display.
When BMW Accident Assistance is activated,
data on the vehicle's condition is sent to BMW.
Requirements
▷ Active ConnectedDrive contract, equipment
version with Intelligent emergency call or
BMW ConnectedDrive services.
▷ Cellular network reception.
▷ Standby state is switched on.
Seite 347
Breakdown assistance
MOBILITY
347
Online Edition for Part no. 01402722630 - VI/18
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