Cisco 7965 Reference Guide

Reference Guide
Reference Guide for All Cisco 7900 Series Phones
Cisco
7900
How To... Directions...
Place a Call Internal and External:
1. Lift handset or press the Speaker button.
2. Dial the 10-digit number.
To make a second call:
1. While on active call, press Hold soft key to hold first call.
2. Press New Call soft key. After dial tone, dial 10-digit number.
To pre-dial:
1. With handset on-hook, begin entering 10-digit number.
2. A history of pre-dialed numbers displays. To select one, use the Navigation Pad.
3. Highlight the desired number, and press the Dial soft key.
To correct a dialing error, press the < (backspace) soft key to erase.
Soft Keys Available features (soft keys) appear across the bottom of your display in groups of four, and change
according to your activity. The phone may have more than four available features. To view additional features,
press the More soft key. To use, press the corresponding soft key located directly below the features.
Redial Press Redial soft key to redial last number dialed.
To view Placed Calls log:
1. While on-hook, press the Navigation Pad up/down.
2. Highlight desired number.
3. Press Dial soft key.
Hold and Resume To Hold: Press the Hold soft key. Note the display icon indicating the call is on hold (paused).
To Resume: Press the Resume soft key, to reconnect the highlighted call.
To answer second incoming call, press the Answer soft key. The first call is automatically placed on hold, and
you are connected to the second call. When multiple calls are on hold, use the Navigation Pad to highlight
the appropriate call. Then, press Resume.
iDivert iDivert sends a call to voicemail To use, press the iDivert soft key.
Join Join joins two existing calls together on one line:
1. From an active call, press the Answer soft key. Use the Navigation Pad to highlight the call to be
included in the conference.
2. Press the Join soft key to connect the two calls together.
3. Repeat this step for each call to be added.
It may be necessary to press the More soft key to see Join.
Park To Park a call and for retrieval at another phone:
1. While on active call, press the Park soft key. The LCD screen displays the call park number (i.e. *XXXX).
2. Make a note of the number and hang up. Call will time out in 120 seconds and ring back to original
phone.
To retrieve a parked call from any phone, dial * and the 4-digit number.
www.its.ny.gov/telecommunications

Cisco 7965 Specifications

General

Brand	Cisco
Model	7965
Category	IP Phone
Language	English