Cisco Business Edition 4000 End User Guide
August 2018Copyright © 2018 Cisco Systems, Inc. All rights reserved.
Your Phone
1. Indicator light (LED) and headset port
2. Speaker button
3. Softkey buttons, navigation cluster, and call control
buttons
4. Keypad
5. Left side buttons
x Application , Use with XML applications, such
as Push to Talk
x Volume
x Mute
LED Indicator States
x Solid red—the phone is connected to the AC power
source and battery is charging.
x Solid green—the phone is connected to the AC
power source and battery is fully charged.
x Fast blinking amber—There is an incoming call.
Phone can be charging or fully charged.
x Fast blinking green—There is a voice message.
When phone is connected to the AC power source,
the green light displays longer than when using only
the battery.
x Slow blinking green (every 2 seconds): The phone
is using only battery power. The phone is registered
with the wireless network and is within service
coverage area.
Information Required from your Network
Administrator
x Lead digit to dial an outside line ________
x Lead digit for Intercom Calls ________
x Lead digit for transferring a call to voicemail of
another extension ________
Tasks on Phone and Selfcare Portal
x For information on tasks performed on the phone, see
“Tasks on Phone Device” on page 2
x For information on tasks performed on the Selfcare
Portal, see “Tasks on Selfcare Portal” on page 5
Softkeys available in various states
Softkey Description Available States
Answer Answer incoming call. Ringing
Conference Join a conference call. Connected
Decline Transfer the call to
voicemail.
Hold, Connected
Do not
disturb
Put your phone on do
not disturb mode.
Idle, Ringing
End call End an existing call. Connected
Forward all Set up or cancel call
forwarding.
Idle
Hold Put a call on hold. Connected
Hunt group Log out or log in to
hunt group.
Idle, Connected
Mobility Enable or disable
pushing calls to Single
Number Reach (SNR)
number.
Idle, Connected
New Call Make a new call. Idle, Remote-in-
use
Pickup Answer a call that is
ringing on another
phone in your group.
Idle
Redial Redial the most
recently dialed number.
Idle, Hold
Resume Resume a held call. Hold
Show detail View additional
information of the call.
Ringing,
Connected, Hold
Transfer Transfer the current
call to another phone.
Connected
for Cisco Wireless IP Phone 8821