D-Link DI-624 Troubleshooting 1
D-Link DI-624 Troubleshooting
You can use the lights on the front panel of your D-Link DI-624 router to help diagnose home
networking connectivity problems. Follow the steps below to diagnose and test the possible solutions
for any connectivity problems you are experiencing.
Note: You might want to print these directions to make the troubleshooting process easier.
D-Link Wireless Router
1. Is the Power light illuminated?
• Light is green: The D-Link router power is on. Go to Step 2.
• Light is not solid green: The router isn't getting power.
2. Is the WAN light illuminated?
• Light is green: The connection between the router and Verizon Online is established.
Go to Step 3.
• Light is off: The link between the router and Verizon Online is not connected.
3. If the D-Link router is connected to your computer using an Ethernet cable, are any Local
Network lights illuminated (E1, E2, E3, or E4)?
• Light for the port where a cable is connected is green: The Ethernet connection
between the router and your computer is established. Go to Step 4.
• Light for the port where a cable is connected is off: No link is established between
the D-Link router and your computer.
4. If your computer uses a wireless network adapter to connect to the network, is the WLAN
light illuminated?
• Light is green: The wireless connection between the router and your computer is
established. Go to Step 5.
• Light is off: No link is established between the D-Link router and your computer.
5. Reboot your computer by turning it off, waiting for 45 seconds, and then turning it back on.
Re-check your router lights.
6. Disconnect all networked computers and restart the computer connected to the router.
Reconnect the other computers one-by-one to isolate the problem.
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