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WorkForce Pro WF-C879R
Epson WorkForce Pro WF-C879R User Manual
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Us
e
r
'
s
G
u
i
d
e
Printi
ng
Co
py
i
n
g
Scan
ni
ng
F
axing (F
ax-Capable Printers Only)
Maintaining the Prin
ter
Solving Problems
NPD6339-06 EN
2
Table of Contents
Table of Contents
2
Guide to this Manual
8
Introduction to the Manuals
8
Searching for Information
8
Printing Only the Pages You Need
9
About this Manual
9
Marks and Symbols
9
Notes on Screenshots and Illustrations
10
Operating System References
10
Trademarks
11
Copyright
12
Important Instructions
14
Safety Instructions
15
Safety Instructions for Ink
16
Printer Advisories and Warnings
16
Advisories and Warnings for Setting up the Printer
16
Advisories and Warnings for Using the Printer
17
Advisories and Warnings for Using the Touchscreen
17
Advisories and Warnings for Using the Printer with a Wireless Connection
17
Advisories and Warnings for Transporting or Storing the Printer
18
Notes on the Administrator Password
18
Default Value of the Administrator Password
18
Administrator Password Has Not Been Set
18
Changing the Administrator Password
19
Operations that Require You to Enter the Administrator Password
19
Initializing the Administrator Password
19
Protecting Your Personal Information
19
Part Names and Functions
21
Front
22
Rear
26
Guide to the Control Panel
28
Control Panel
29
Home Screen Configuration
30
Guide to the Network Icon
31
Menu Screen Configuration
32
Job/Status Screen Configuration
33
Reserve Job
33
Entering Characters
34
Viewing Animations
34
Loading Paper
36
Paper Handling Precautions
37
Paper Size and Type Settings
38
List of Paper Type
38
List of Detected Paper Sizes
39
Loading Paper
39
Loading Envelopes
40
Loading Pre-Punched Paper
40
Loading Long Papers
41
Placing Originals
42
Placing Originals
43
Detecting the Original Size Automatically
45
Originals that Are Not Supported by the ADF
45
Inserting and Removing a Memory Device
47
Inserting an External USB Device
48
Removing an External USB Device
48
Sharing Data on a Memory Device
49
Printing
50
Printing Documents
51
Printing from a Computer - Windows
51
Printing a Document Using the Postscript Printer Driver (Windows)
74
Printing from a Computer - Mac os
78
Mac os X
86
Printing PDF Files from a Memory Device
91
Printing Documents from Smart Devices (Ios)
92
Printing Documents from Smart Devices (Android)
93
Printing on Envelopes
95
Printing on Envelopes from a Computer (Windows)
95
Printing on Envelopes from a Computer (Mac OS)
95
Printing Photos
95
Printing JPEG Files from a Memory Device
95
Printing TIFF Files from a Memory Device
97
Printing Web Pages
98
Printing Web Pages from Smart Devices
98
Printing Using a Cloud Service
98
Registering to Epson Connect Service from the Control Panel
99
Available Copying Methods
101
Copying Originals
101
Copying on 2-Sides
101
Copying by Enlarging or Reducing
102
Copying Multiple Originals Onto One Sheet
103
Copying in Page Order
104
Copying Originals Using Good Quality
104
Copying ID Card
105
Copying Books
105
Copying Bar Codes Clearly
106
Basic Menu Options for Copying
106
Color Mode
106
Density
107
Paper Setting
107
Reduce/Enlarge
107
Original Type
108
2-Sided
108
Advanced Menu Options for Copying
108
Multi-Page
108
Original Size
108
Finishing
108
Mixed Size Originals
109
Orientation (Original)
109
Book->2 Pages
109
Continuous Scanning
109
Image Quality
109
Binding Margin
110
Reduce to Fit Paper
110
Remove Shadow
110
Remove Punch Holes
110
ID Card Copy
110
Scanning
111
Available Scanning Methods
112
Scanning Originals to a Network Folder
112
Destination Menu Options for Scanning to a Folder
113
Scan Menu Options for Scanning to a Folder
114
Scanning Originals to an Email
116
Recipient Menu Options for Scanning to an Email
116
Scan Menu Options for Scanning to an Email
117
Scanning Originals to a Computer
119
Scanning Originals to a Memory Device
120
Basic Menu Options for Scanning to a Memory Device
120
Advanced Menu Options for Scanning to a Memory Device
121
Scanning Originals to the Cloud
122
Basic Menu Options for Scanning to the Cloud
123
Advanced Menu Options for Scanning to the Cloud
123
Scanning Using WSD
124
Setting up a WSD Port
124
Scanning Originals to a Smart Device
126
Faxing (Fax-Capable Printers Only)
128
Before Using Fax Features
129
Overview of this Printer's Fax Features
129
Feature: Sending Faxes
129
Feature: Receiving Faxes
130
Feature: PC-FAX Send/Receive (Windows/Mac OS)
131
Features: Various Fax Reports
132
Feature: Status or Logs for Fax Jobs
132
Feature: Fax Box
133
Feature: Security When Sending and Receiving Faxes
133
Features: Other Useful Features
134
Sending Faxes Using the Printer
134
Selecting Recipients
135
Various Ways of Sending Faxes
136
Receiving Faxes on the Printer
142
Receiving Incoming Faxes
143
Receiving Faxes by Making a Phone Call
144
Saving and Forwarding Received Faxes
146
Viewing Received Faxes on the Printer's LCD Screen
147
Menu Options for Faxing
148
Recipient
148
Fax Settings
148
More
150
Menu Options for Fax Box
152
Inbox/Confidential
152
Stored Documents
154
Polling Send/Board
155
Checking the Status or Logs for Fax Jobs
159
Displaying Information When Received Faxes Are Unprocessed (Unread/Not Printed/Not Saved/Not Forwarded)
159
Checking Fax Jobs in Progress
160
Checking the Fax Job History
160
Reprinting Received Documents
161
Sending a Fax from a Computer
161
Sending Documents Created Using an Application (Windows)
161
Sending Documents Created Using an Application (Mac OS)
164
Receiving Faxes on a Computer
166
Checking for New Faxes (Windows)
166
Checking for New Faxes (Mac OS)
167
Canceling the Feature that Saves Incoming Faxes to the Computer
168
Maintaining the Printer
169
Checking the Consumables Status
170
Improving Paper Feeding Problems for Paper Cassette
170
Improving Print, Copy, Scan, and Fax Quality
171
Adjusting the Print Quality
171
Checking and Cleaning the Print Head
172
Running Power Cleaning
173
Preventing Nozzle Clogging
174
Aligning Ruled Lines
174
Cleaning the Paper Path for Ink Smears
175
Cleaning the Scanner Glass
175
Cleaning the ADF
177
Adjusting Print Quality Per Paper
181
Saving Power
182
Saving Power (Control Panel)
182
Installing or Uninstalling Applications Separately
182
Installing the Applications Separately
182
Installing a Postscript Printer Driver
185
Adding the Printer (for Mac os Only)
186
Uninstalling Applications
186
Updating Applications and Firmware
188
Moving and Transporting the Printer
190
Moving the Printer
190
Transporting the Printer
191
Replacing Maintenance Rollers in Paper Cassette 1
192
Replacing Maintenance Rollers in Paper Cassette 2 to 4
197
Solving Problems
203
The Printer Does Not Work as Expected
204
The Printer Does Not Turn on or off
204
Power Turns off Automatically
204
Paper Does Not Feed or Eject Correctly
205
Cannot Print
210
Cannot Start Scanning
228
Cannot Send or Receive Faxes
240
Error Code Is Displayed on the Status Menu
256
Cannot Operate the Printer as Expected
261
A Message Is Displayed on the LCD Screen
267
Paper Gets Jammed
268
Preventing Paper Jams
269
It Is Time to Replace Ink Supply Units
269
Ink Supply Unit Handling Precautions
269
Replacing Ink Supply Units
271
It Is Time to Replace the Maintenance Box
271
Maintenance Box Handling Precautions
271
Replacing a Maintenance Box
271
Printing, Copying, Scanning, and Faxing Quality Is Poor
272
Print Quality Is Poor
272
Copy Quality Is Poor
280
Scanned Image Problems
286
The Quality of the Sent Fax Is Poor
288
Received Fax Quality Is Poor
290
Cannot Solve Problem after Trying All Solutions
291
Cannot Solve Printing or Copying Problems
291
Adding or Replacing the Computer or Devices
292
Connecting to a Printer that Has Been Connected to the Network
293
Using a Network Printer from a Second Computer
293
Using a Network Printer from a Smart Device
294
Re-Setting the Network Connection
294
When Replacing the Wireless Router
294
When Changing the Computer
295
Changing the Connection Method to the Computer
296
Making Wi-Fi Settings from the Control Panel
298
Connecting a Smart Device and Printer Directly (Wi-Fi Direct)
300
About Wi-Fi Direct
300
Connecting to an Iphone, Ipad or Ipod Touch Using Wi-Fi Direct
301
Connecting to Android Devices Using Wi-Fi Direct
304
Connecting to Devices Other than Ios and Android Using Wi-Fi Direct
306
Disconnecting Wi-Fi Direct (Simple AP) Connection
309
Changing the Wi-Fi Direct (Simple AP) Settings such as the SSID
309
Checking the Network Connection Status
310
Checking the Network Connection Status from the Control Panel
310
Printing a Network Connection Report
311
Printing a Network Status Sheet
317
Checking the Network of the Computer (Windows Only)
317
List of Optional Items
320
Wiring Codes with Clamps
322
Printer Stand
322
Installing the Printer Stand
322
Moving the Printer While the Printer Stand Is Attached
328
Printer Stand Specifications
329
Paper Cassette Unit
329
Installing the Paper Cassette Units
329
Setting the Paper Cassette Unit in the Printer Driver
334
Moving the Printer While the Paper Cassette Units Are Attached
336
Problems with the Paper Cassette Unit
336
Paper Cassette Unit Specifications
336
Manual Stapler
337
Using the Manual Stapler
338
Replacing the Staple Cartridge
338
Problems with the Manual Stapler
339
Fax Board (Super G3/G3 Multi Fax Board)
340
Expansion Fax Ports
340
Fax Settings Menu (When Optional Fax Boards Installed)
341
Registering a Recipient to the Contacts List (When Optional Fax Boards Installed)
343
Sending Faxes Using the Printer with Optional Fax Boards
343
Sending Faxes from a Computer Using an Optional Fax Board
344
Checking the Status of the Lines (When Optional Fax Boards Installed)
345
Solving Problems
345
Specifications for Optional Super G3/G3 Multi Fax Board
346
Ethernet Board (10/100/1000 Base-T, Ethernet)
346
Function List When Using an Additional Network
346
Installing an Ethernet Board
348
Settings When Using an Additional Network
349
Solving Problems When Using an Additional Network
354
Menu Options for Network Settings (When Using an Additional Network)
355
Product Information
357
Paper Information
358
Available Paper and Capacities
358
Unavailable Paper Types
364
Consumable Products Information
365
Ink Supply Unit Codes
365
Maintenance Box Code
365
Maintenance Rollers Codes
365
Software Information
366
Software for Printing
366
Software for Scanning
371
Software for Faxing
373
Software for Package Creation
374
Software for Making Settings or Managing Devices
374
Software for Updating
377
Settings Menu List
377
General Settings
377
Print Counter
404
Supply Status
404
Maintenance
404
Language
405
Printer Status/Print
406
Contacts Manager
406
User Settings
407
Authentication Device Status
407
Epson Open Platform Information
407
Product Specifications
407
Printer Specifications
407
Scanner Specifications
408
ADF Specifications
409
Fax Specifications (Fax-Capable Printers Only)
409
Using Port for the Printer
410
Interface Specifications
412
Network Specifications
412
Postscript Level 3 Compatibility
415
Supported Third Party Services
415
Memory Device Specifications
416
Supported Data Specifications
416
Dimensions
417
Electrical Specifications
417
Environmental Specifications
418
Installation Location and Space
418
System Requirements
420
Font Specifications
420
Available Fonts for Postscript
420
Available Fonts for PCL (URW)
421
List of Symbol Sets
423
Epson Barcode Fonts (Windows Only)
426
Regulatory Information
434
Standards and Approvals
434
German Blue Angel
436
Restrictions on Copying
436
Administrator Information
438
Connecting the Printer to the Network
439
Before Making Network Connection
439
Panel
441
Settings to Use the Printer
443
Using the Print Functions
443
Setting up Universal Print (Microsoft)
451
Setting up Airprint
451
Configuring a Mail Server
452
Setting a Shared Network Folder
456
Making Contacts Available
472
Preparing to Scan
484
Making Fax Features Available (Fax-Capable Printers Only)
486
Making Basic Operation Settings for the Printer
502
Problems When Making Settings
505
Managing the Printer
507
Introduction of Product Security Features
507
Administrator Settings
508
Restricting Available Features
517
Disabling the External Interface
519
Making Settings for Processing Saved Data
520
Monitoring a Remote Printer
521
Backing up the Settings
524
Advanced Security Settings
525
Security Settings and Prevention of Danger
525
Making Settings for Password Encryption
526
Controlling Using Protocols
528
Using a Digital Certificate
533
SSL/TLS Communication with the Printer
540
Encrypted Communication Using Ipsec/Ip Filtering
541
Connecting the Printer to an IEEE802.1X Network
553
S/MIME Settings
556
Solving Problems for Advanced Security
558
Using Epson Open Platform
564
Epson Remote Services Information
566
Where to Get Help
567
Technical Support Web Site
568
Contacting Epson Support
568
Before Contacting Epson
568
Help for Users in Europe
568
Help for Users in Taiwan
568
Help for Users in Australia
569
Help for Users in New Zealand
569
Help for Users in Indonesia
570
Help for Users in Malaysia
573
Help for Users in the Philippines
574
Help for Users in Singapore
574
Help for Users in Thailand
575
Help for Users in Vietnam
575
Help for Users in India
575
Help for Users in Hong Kong
576
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Epson WorkForce Pro WF-C879R Specifications
General
Brand
Epson
Model
WorkForce Pro WF-C879R
Category
All in One Printer
Language
English
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