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Goalzero Sherpa 100AC - User Manual

Goalzero Sherpa 100AC
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Goalzero Sherpa 100AC Specifications

General IconGeneral
Cell ChemistryLi-ion NMC
Battery TypeLithium-ion
Cycle Life500 cycles to 80% capacity
Battery Capacity94.72Wh
PortsUSB-A, USB-C, AC
InputUSB-C PD: 5-20V, up to 3A (60W max)
OutputUSB-C PD: 5-20V, up to 3A (60W max)
AC Output100W continuous, 150W peak
Weight2 lbs (0.91 kg)

Summary

Getting Started and Safety Precautions

Charge Me Now

Ensure the Sherpa 100AC is fully charged before use or storage. Keep plugged in when not in use.

Important Safety Instructions

Read all instructions and cautions carefully to avoid personal injury or damage to the unit and products.

Observe Input;Output Ratings

Avoid hazards by observing ratings on the unit and connected products.

Use in Ventilated Area

Ensure proper ventilation and do not obstruct fan openings to prevent damage.

Avoid Wet Conditions

Prevent short circuits or electric shock by keeping the unit dry.

Keep Unit Clean and Dry

Regularly inspect the unit for dirt, dust, or moisture.

Shock or Fire Hazard Warning

Treat the Sherpa 100AC's AC power with the same caution as a wall outlet.

Getting to Know Your Sherpa 100 AC

Cable Storage

Designated areas for storing cables.

Qi Wireless Charging Pad

Allows wireless charging of compatible devices (5W max).

Bidirectional USB-C PD Ports

Ports for charging and powering devices via USB-C PD (up to 60W).

8 mm DC Input Port

Input for AC, solar, or 12V charging (50W max).

USB-A Ports

Standard USB ports for charging devices (5V, up to 2.4A each).

Interactive OLED Display and Buttons

Real-time information display and control buttons for the unit.

AC Inverter Overview

Provides AC power output (100W modified-sine wave, 150W surge).

Included Cables

USB-C to USB-A Cable

Cable for connecting USB-C to USB-A devices.

USB-C to USB-C Cable

Cable for connecting USB-C devices.

Micro-USB to USB-A Cable

Cable for connecting Micro-USB devices to USB-A.

Lightning to USB-A Cable

Cable for connecting Lightning devices to USB-A.

Charging Your Sherpa

Charging via USB

Charge using USB-C PD ports with a compatible charger and cable.

Charging via Solar

Charge using a Goal Zero solar panel connected to the 8mm input.

Charging via AC or 12 V

Information on charging from AC wall outlets or 12V sources.

How the Sherpa 100 AC Works

Using Your Sherpa

Button Functions

Describes the function of each button on the Sherpa 100AC.

Main Display Screen

Details the information shown on the main display screen.

Time to Empty;Full Indicator

Indicates how long the battery will last or take to charge.

Power In;Out Indicator

Shows the current power flow into or out of the Sherpa.

Status Icons

Displays icons for wireless charging, AC inverter, or warnings.

Battery Level Indicator

Shows the current charge level of the internal battery.

Interactive Screen: Outputs Page

Interactive Screen: Product Detail Pages

Watt-Hour Counter

Monitors power consumption between resets.

8 mm Input Details

Real-time information on the 8mm input, useful for solar charging.

Interactive Screen: Port Details

USB-C PD Port Configuration

Shows output/input info for USB-C PD ports and allows customization.

USB-A Port Status

Displays real-time information for both USB-A ports.

Interactive Screen: AC Output Configuration

Interactive Screen: Battery and Device Information

Battery Status Details

Displays real-time information on the internal battery's status.

Firmware and Manufacturing Info

Shows firmware version and manufacturing date of the Sherpa.

Usage Statistics

Provides detailed usage information like cycle count and lifetime watt-hours.

Advanced Usage Tips

Laptop Charging Tips via USB-C PD

Recommendations for charging laptops using USB-C PD ports.

Passthrough Charging Operation

How to recharge devices while the Sherpa itself is being charged.

Troubleshooting Common Issues

Excessive Power Draw Handling

Explains Sherpa shutdown when exceeding power output limit.

Output Port Failure

Indicates output port issues and provides resolution steps.

Troubleshooting and Maintenance

Overheating and Cooling Down

Addresses overheating issues and how to prevent them.

Sherpa Reset Procedure

Instructions on how to perform a factory reset on the Sherpa.

Low Battery State Management

Technical Specifications

Charging Time Estimates

Lists the estimated charging times for various charging methods.

Port Specifications

Details the specifications for all available input and output ports.

Battery Specifications

Provides specifications related to the Sherpa's internal battery.

General Product Specifications

Lists general specs like weight, dimensions, and certifications.

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