10515-0002E
08/2015
LIMITED ONE YEAR WARRANTY
HARRIS CORPORATION (COMMUNICATION SYSTEMS)
FROM HARRIS TO YOU - This warranty is extended to the original buyer and applies to all Harris Corporation equipment purchased and
employed for the service normally intended, except those products specifically excluded.
NOTE: Terms and conditions of the standard warranty may be superseded by the terms and conditions of your contract.
WHAT WE WILL DO - If your Harris Corporation equipment purchased from us fails in normal use because of a defect in workmanship or
materials within one year from the date of shipment, we will repair or replace (at our option) the equipment or part with new, reconditioned,
or remanufactured equipment or parts without charge to you, at our authorized repair center or factory.
WHAT YOU MUST DO - You must notify us promptly of a defect within one year from date of shipment. Assuming that Harris concurs that
the complaint is valid, and is unable to correct the problem without having the equipment shipped to Harris:
• Customers with equipment purchased for use outside the United States must obtain a Return Material Authorization (RMA)
Number for the return of the defective equipment or part to our factory in Rochester, NY, U.S.A., for repair or replacement.
You must prepay all transportation, insurance, duty and customs charges. We will pay for return to you of the repaired/
replaced equipment or part, C.I.F. destination; you must pay any duty, taxes or customs charges.
• Customers with equipment purchased for use in the United States must obtain an RMA number, properly pack, insure,
prepay the shipping charges and ship the defective equipment or part to our factory or to the Authorized Warranty Repair
Center indicated by us.
RMA may be obtained using our Premier Website https://tcpremier.harris.com
Shipping instructions will be provided with the RMA confirmation.
Harris Product Service: Phone (585) 242-3561, Toll-free (866) 264-8040, Fax: 585-242-4483
Harris will repair or replace the defective equipment or part and pay for its return to you, provided the repair or replacement is due to a
cause covered by this warranty.
WHAT IS NOT COVERED - We regret that we cannot be responsible for:
• Defects or failures caused by buyer or user abuse or misuse.
Units that have been misused, neglected, or damaged by accident.
• Defects or failures caused by unauthorized attempts to repair or alter the equipment in any way by persons other than Harris.
Includes units that have been disassembled
• Damage caused by leaking batteries
• Consequential damages incurred by a buyer or user from any cause whatsoever, including, but not limited to improper
packaging, transportation, non-Harris repair or service costs, downtime costs, costs for substituting equipment or loss of
anticipated profits or revenue.
• The performance of the equipment when used in combination with equipment not purchased from Harris.
• HARRIS MAKES NO OTHER WARRANTIES BEYOND THE EXPRESS WARRANTY AS CONTAINED HEREIN. ALL
EXPRESS OR IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY ARE
EXCLUDED.
SERVICE WARRANTY - Any repair service performed by Harris under this limited warranty is warranted to be free from defects in material
or workmanship for sixty days from date of repair. All terms and exclusions of this limited warranty apply to the service warranty.
IMPORTANT - Customers who purchased equipment must obtain an RMA before shipping the defective equipment to us. Failure to obtain
an RMA before shipment may result in a delay in the repair/replacement and return of your equipment.
IF YOU HAVE ANY QUESTIONS - Concerning this warranty, please refer to Harris Terms & Conditions of Repair at
http://www.rfcomm.harris.com/frequentlyrequesteditems.asp.
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