1. After adjusting the width of the bed, a beep continues to sound. Why?
The Compella™ Bed can be adjusted to either 40" or 50". The continuous beep is intended to
alert you the bed is not fully adjusted. Continue to press and hold the “expand” or “retract”
width adjustment until you hear a single beep confirmation. This will let you know the bed is
fully adjusted.
2. Why will the bed width not adjust when I press the “Width Expand” or “Width Retract”
button?
Ensure both power cords for the bed and surface are plugged into the power. Powered width
adjustment controls only work when connected to power.
If, after verifying bed and surface are connected to power, and the bed will still not adjust,
verify the communication cable is securely connected between the surface blower box and
the frame.
3. When trying to weigh my patient, a beep sounds and the “raise bed” indicator flashes,
and I’m unable to weigh the patient. Why?
If the bed is equipped with IntelliDrive® XL Transport System, you cannot weigh a patient
when the bed is in transport mode. To remove the bed from the transport mode, on the
caregiver control pod, press and hold the “raise bed” control until you hear a single beep
confirmation. You can now weigh the patient.
4. When trying to arm bed exit, a beep sounds and the “raise bed” indicator flashes, and I’m
unable to arm the system. Why?
If the bed is equipped with IntelliDrive® XL Transport System, you cannot arm bed exit when
the bed is in transport mode. To remove the bed from the transport mode, on the caregiver
control pod, press and hold the “raise bed” control until you hear a single beep confirmation.
You can now arm the bed exit system.
5. I’m having difficultly moving the bed side to side after returning from a transport. Why?
If the bed is equipped with IntelliDrive® XL Transport System, while the transport wheel is on
the floor you will not be able to make small lateral movements. Raise the height of the bed to
remove from transport mode, in order to make small lateral movements or to move the bed
side to side. You can raise the height of the bed by disengaging transport mode by pressing
the “Disengage” control on the transport pod, or you can use raise the height of the bed using
the caregiver controls.
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6. I’ve forgotten to retract the width of the bed before transport, can I adjust the width of
the bed when it’s unplugged?
Yes, but you will have to adjust it manually. Powered width expansion control only works
when plugged into power. To manually retract the bed, first use the CPR deflate to release
enough air from the surface. Then adjust the frame by pulling release lever on the head
siderail and simultaneously push slide extender inward. Next complete the same action on the
intermediate siderail. Repeat on other side of the bed.
Compella™ Bariatric Bed
Troubleshooting Guide
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