Service and Support
Service and SupportService and Support
Service and Support
On-site Warranty and Service
Note 1
: This three-year (3-3-3), limited warranty and service offering
delivers three years of parts, labor and on-site repair. Response time is next business-day
Note 2
and
includes free telephone support
Note 3
24 x 7. Global coverage
Note 2
ensures that any product
purchased in one country and transferred to another non-restricted country will remain fully covered
under the original warranty and service offering. Some countries/regions do not offer one year onsite and
labor. For HP Care Pack services see
http://www.hp.com/go/lookuptool
.
NOTE 1:
NOTE 1:NOTE 1:
NOTE 1:
Terms and conditions may vary by country. Certain restrictions and exclusions apply.
NOTE 2:
NOTE 2:NOTE 2:
NOTE 2:
On-site service may be provided pursuant to a service contract between HP and an authorized
HP third-party provider, and is not available in certain countries. Global service response times are
based on commercially reasonable best effort and may vary by country.
NOTE 3
NOTE 3NOTE 3
NOTE 3
: Technical telephone support applies only to HP-configured, HP and HP-qualified, third-party
hardware and software. Toll-free calling and 24 x 7 support may not be available in some countries.
Microtower
MicrotowerMicrotower
Microtower
Small Form Factor
Small Form FactorSmall Form Factor
Small Form Factor
Chassis Dimensions
Chassis DimensionsChassis Dimensions
Chassis Dimensions
(H x W x D)
14.85 x 6.95 x 16.85 in
(37.72 x 17.65 x 42.80 cm)
3.95 x 13.3 x 14.9 in
(10.03 x 33.78 x 37.85 cm)
Optional Tower Stand
Optional Tower StandOptional Tower Stand
Optional Tower Stand
Dimensions
DimensionsDimensions
Dimensions
(H x W x D)
N/A
1.05 x 6.95 x 7.83 in
(26.75 x 176.46 x 198.87 mm)
System weight*
System weight*System weight*
System weight*
20.42 lb (9.28 kg) 16.76 lb (7.62 kg)
System volume
System volumeSystem volume
System volume
1739 cu in
782.77 cu in
Shipping weight*
Shipping weight*Shipping weight*
Shipping weight*
29.44 lb (13.38 kg) 25.08 lb (11.40 kg)
Maximum supported
Maximum supportedMaximum supported
Maximum supported
weight
weightweight
weight
(desktop
orientation)
77.1 lb (35 kg) 77.1 lb (35 kg)
Shipping box dimensions
Shipping box dimensionsShipping box dimensions
Shipping box dimensions
(H x W x D)
12.0 x 19.76 x 23.62 in 9.72 x 19.68 x 22.67 in
* Configured with 1 hard drive, 1 optical drive, no diskette drive, and no PCI card.
Power Supply
Power SupplyPower Supply
Power Supply
300W power supply – passive PFC
240W power supply - active PFC
Energy Efficient Power
Energy Efficient PowerEnergy Efficient Power
Energy Efficient Power
Supply
SupplySupply
Supply
300W 85% efficient power supply – active PFC 240W 85% efficient power supply – active PFC
Ports
PortsPorts
Ports
USB 2.0
8 (2 front, 6 rear)
Serial
1 standard with 2nd optional
Parallel
1 optional
PS/2
1 keyboard, 1 mouse
Video
VGA and DVID for integrated graphics
Support for Multi-Monitor
standard
Audio
Integrated High Definition audio with internal speaker
Front – mic and headphone
Rear – input (supports microphone or line input), line out
NIC (RJ-45)
Integrated Broadcom Gigabit Ethernet
QuickSpecs
HP Compaq dc5850 Business PC
HP Compaq dc5850 Business PCHP Compaq dc5850 Business PC
HP Compaq dc5850 Business PC
Standard Features and Configurable Components
DA - 12900 North America — Version 20 — July 31, 2009
Page 6