Home
HP
Desktop
ENVY PRO
HP ENVY PRO User Manual
5
of 1
of 1 rating
112 pages
Give review
Manual
Specs
To Next Page
To Next Page
To Previous Page
To Previous Page
Loading...
Cables
Description
Backlight cable
LCM 40-pin (EDP SGN)
LCM 10-pin (EDP PWR)
Transfer cable (F
/B side)
Transfer cable (M/B side)
Hard drive cable
Audio cable
OSD cable
Cables
9
16
18
Table of Contents
Default Chapter
5
Table of Contents
5
1 Product Features
9
Standard Configuration
9
Front Components
10
Bottom Components
11
Rear Components
12
Labels
13
2 Illustrated Parts Catalog
14
System Parts
14
Misc Parts
15
Mass Storage Devices
16
Processors and Memory Modules
16
Cables
17
3 Routine Care, SATA Drive Guidelines, and Disassembly Preparation
18
Electrostatic Discharge Information
18
Generating Static
18
Preventing Electrostatic Damage to Equipment
19
Personal Grounding Methods and Equipment
19
Grounding the Work Area
19
Recommended Materials and Equipment
20
Operating Guidelines
20
Routine Care
21
General Cleaning Safety Precautions
21
Cleaning the Computer Case
21
Cleaning the Keyboard
21
Cleaning the Display
22
Cleaning the Mouse
22
Service Considerations
22
Tools and Software Requirements
22
Screws
22
Cables and Connectors
23
Hard Drives
23
Lithium Coin Cell Battery
23
SATA Hard Drive Cables
24
SATA Data Cable
24
Cable Management
24
4 Removal and Replacement Procedures
25
Preparing to Disassemble the Computer
25
Rear Bottom Cover
26
RTC Battery
28
USB Wireless Receiver
30
Bezel
31
Webcam and Microphone Modules
33
Display Panel
34
WLAN Module
36
Hard Drive
38
OSD (On-Screen Display) Board
40
Audio Board
41
Fan Assembly
42
Speakers
43
Wireless Antennas
46
Webcam/Microphone Connector Board
47
Feet
49
System Board
51
Updating SMBIOS Information
52
System ID Setup Page
53
System Board Callouts
53
Memory
55
Heat Sink
57
Processor
58
Solid-State Drive (M.2)
59
5 Computer Setup (F10) Utility
60
Computer Setup (F10) Utilities
60
Using Computer Setup (F10) Utilities
61
Computer Setup-File
62
Computer Setup-Storage
63
Computer Setup-Security
64
Computer Setup-Power
66
Computer Setup-Advanced
66
Recovering the Configuration Settings
67
6 Using HP PC Hardware Diagnostics (UEFI)
68
Downloading HP PC Hardware Diagnostics (UEFI) to a USB Device
68
7 Troubleshooting Without Diagnostics
70
Safety and Comfort
70
Before You Call for Technical Support
70
Helpful Hints
71
Solving General Problems
72
Solving Power Problems
76
Solving Hard Drive Problems
77
Solving Media Card Reader Problems
79
Solving Audio Problems
80
Solving Printer Problems
82
Solving Keyboard and Mouse Problems
83
Solving Hardware Installation Problems
84
Solving Network Problems
86
Solving Memory Problems
88
Solving USB Flash Drive Problems
89
Solving Internet Access Problems
90
Solving Software Problems
91
8 System Backup and Recovery
92
Backing Up, Restoring, and Recovering in Windows 10
92
Creating Recovery Media and Backups
92
Creating HP Recovery Media (Select Products Only)
92
Using Windows Tools
93
Restore and Recovery
93
Recovering Using HP Recovery Manager
94
What You Need to Know before You Get Started
94
Changing the Computer Boot Order
95
Removing the HP Recovery Partition (Select Products Only)
95
Using HP Recovery Media to Recover
95
Using the HP Recovery Partition (Select Products Only)
95
9 POST Error Messages and Diagnostic Front Panel Leds and Audible Codes
97
POST Numeric Codes and Text Messages
97
Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes
102
10 Password Security and Resetting CMOS
104
Resetting the Password Jumper
104
Clearing and Resetting the BIOS
106
Appendix A Power Cord Set Requirements
107
General Requirements
107
Japanese Power Cord Requirements
107
Country-Specific Requirements
108
Appendix B Statement of Volatility
109
Appendix C Specifications
110
Index
111
5
Based on 1 rating
Ask a question
Give review
Questions and Answers:
Need help?
Do you have a question about the HP ENVY PRO and is the answer not in the manual?
Ask a question
HP ENVY PRO Specifications
General
Processor
Intel Core i5 or i7
Graphics
Intel UHD Graphics
Operating System
Windows 10 Home or Pro
Ports
HDMI, Ethernet
Wireless
Wi-Fi 6 (802.11ax), Bluetooth 5.0
Related product manuals
HP ENVY Phoenix 810
43 pages
HP ENVY m4
98 pages
HP ENVY x2 12
101 pages
HP ENVY x360 15
89 pages
HP ENVY 23-c000
24 pages
HP ENVY h8-1400
43 pages
HP ENVY x360 Series
89 pages
HP ENVY x360 15t-cn000
89 pages
HP ENVY Touch 23 All-in-One
5 pages
HP Envy TouchSmart 23 All-in-One
5 pages
HP End-of-Life
10 pages
HP Engage Flex pro
14 pages