Name: HP ProDesk 400 G5 SFF
Brand: HP
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Maintenance and Service Guide

HP ProDesk 400 G5/G6 SFF

Table of Contents3
Product Features7
Standard Configuration Features7
Front Panel Components8
Rear Panel Components9
Illustrated Parts Catalog10
Serial Number Location10
Computer Major Components10
Miscellaneous Parts14
Routine Care, SATA Drive Guidelines, and Disassembly Preparation31
Electrostatic Discharge Information31
Generating Static31
Preventing Electrostatic Damage to Equipment32
Personal Grounding Methods and Equipment32
Grounding the Work Area32
Recommended Materials and Equipment33
Operating Guidelines33
Routine Care34
General Cleaning Safety Precautions34
Cleaning the Computer Case34
Cleaning the Keyboard34
Cleaning the Monitor35
Cleaning the Mouse35
Service Considerations35
Tools and Software Requirements35
Screws35
Cables and Connectors36
Hard Drives36
Lithium Coin Cell Battery36
SMART ATA Drives36
Removal and Replacement Procedures37
Preparation for Disassembly37
Access Panel38
Optical Drive39
Front Bezel40
Drive Cage41
Hard Drives42
Memory Card Reader44
WLAN Module45
Memory Module46
Speaker47
Power Supply48
Fan Shroud49
Fan-Sink50
Processor51
Serial Connector Module53
System Board54
Computer Setup (F10)Utility57
Computer Setup (F10)Utilities57
Using Computer Setup (F10)Utilities58
Computer Setup-Main59
Computer Setup-Security61
Computer Setup-Advanced63
Recovering the Configuration Settings68
Troubleshooting Without Diagnostics69
Safety and Comfort69
Before You Call for Technical Support69
Helpful Hints70
Solving General Problems71
Solving Power Problems74
Solving Hard Drive Problems75
Solving Media Card Reader Problems77
Solving Display Problems78
Solving Audio Problems82
Solving Printer Problems84
Solving Keyboard and Mouse Problems85
Solving Hardware Installation Problems87
Solving Network Problems88
Solving Memory Problems91
Solving USB Flash Drive Problems92
Solving Front Panel Component Problems93
Solving Internet Access Problems93
Solving Software Problems94
POST Error Messages and Diagnostic Front Panel Leds and Audible Codes95
POST Numeric Codes and Text Messages95
Interpreting System Validation Diagnostic Front Panel Leds and Audible Codes100
Password Security and Resetting CMOS102
Resetting CMOS And/Or the Password Jumper103
Changing a Setup or Power-On Password105
Deleting a Setup or Power-On Password105
Using HP PC Hardware Diagnostics (UEFI)106
Downloading HP PC Hardware Diagnostics (Uefi)To a USB Device107
10 Backing Up, Restoring, and Recovering108
Backing up Information and Creating Recovery Media108
Using Windows Tools108
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)108
Restoring and Recovery109
Restoring, Resetting, and Refreshing Using Windows Tools109
Recovering Using HP Recovery Media109
Changing the Computer Boot Order109
Using HP Sure Recover (Select Products Only)110
Appendix A Battery Replacement111
Appendix B Statement of Memory Volatility114
Current BIOS Steps114
Nonvolatile Memory Usage116
Questions and Answers118
Using HP Sure Start119
Appendix C Power Cord Set Requirements120
General Requirements120
Japanese Power Cord Requirements120
Country-Specific Requirements121
Appendix D Specifications122
Index123

Brand	HP
Model	ProDesk 400 G5 SFF
Category	Desktop
Language	English

HP ProDesk 400 G5 SFF User Manual

Table of Contents

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HP ProDesk 400 G5 SFF Specifications

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