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HPE FlexNetwork 5130 Series User Manual
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HPE FlexNetwork 5130 EI Switch Series
Troubleshooting Guide
Part number: 5200-1218
Document version: 6W102-2
0160429
The information in this docum
ent is subject to change without notice.
© Copy
right 201
6
Hewlett Packard Enterprise Developme
nt LP
2
Table of Contents
Default Chapter
1
Troubleshooting Guide
1
Table of Contents
2
Introduction
4
General Guidelines
4
Collecting Log and Operating Information
4
Collecting Common Log Messages
5
Collecting Diagnostic Log Messages
5
Collecting Operating Statistics
6
Contacting Technical Support
7
Troubleshooting Hardware
7
Unexpected Switch Reboot
7
Symptom
7
Troubleshooting Flowchart
8
Solution
8
Operating Power Supply Failure on the HPE Flexnetwork 5130 24G SFP 4SFP+ EI Switch (JG933A)
9
Symptom
9
Solution
9
Newly-Installed Power Supply Failure on the HPE Flexnetwork 5130 24G SFP 4SFP+ EI Switch (JG933A)
9
Solution
10
Fixed Fan Failure
10
Symptom
10
Related Commands
11
Troubleshooting ACL
12
ACL Application Failure with an Error Message
12
Symptom
12
Solution
12
ACL Application Failure Without an Error Message
12
Troubleshooting Flowchart
12
Solution
13
Related Commands
13
Troubleshooting IRF
15
IRF Fabric Establishment Failure
15
Symptom
15
Troubleshooting Flowchart
15
Solution
16
Related Commands
17
Troubleshooting Ethernet Link Aggregation
18
Link Aggregation Failure
18
Symptom
18
Troubleshooting Flowchart
19
Solution
19
Related Commands
20
Troubleshooting Ports
21
A 10-GE SFP+ Fiber Port or GE SFP Fiber Port Fails to Come up
21
Symptom
21
Troubleshooting Flowchart
21
Solution
22
A 10/100/1000Base-T GE Copper Port Fails to Come up
23
Symptom
23
Troubleshooting Flowchart
23
Solution
23
Related Commands
24
Troubleshooting Other Problems
25
Layer 2 Forwarding Failure
25
Symptom
25
Troubleshooting Flowchart
25
Solution
25
Related Commands
29
Layer 3 Forwarding Failure
30
Symptom
30
Troubleshooting Flowchart
30
Solution
30
Related Commands
31
Protocol Flapping
31
Symptom
31
Troubleshooting Flowchart
32
Solution
32
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HPE FlexNetwork 5130 Series Specifications
General
Brand
HPE
Model
FlexNetwork 5130 Series
Category
Network Router
Language
English
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