LP-454 Rev. 004 Rel. 002 Date 12.1.17
43
20. Components of the water heater that are not defective, but must
be replaced during the warranty period as a result of reasonable
wear and tear.
21. Components of the water heater that are subject to warranties,
if any, given by their manufacturers; HTP does not adopt these
warranties.
22. Damages, malfunctions, or failures resulting from the use of any
attachment(s) not supplied by HTP.
23. Water heaters installed outside the fty states (and the District of
Columbia) of the United States of America and Canada.
24. Water heaters moved from the original installation location.
25. Water heaters that have had their rating labels removed.
PROCEDURES FOR WARRANTY SERVICE REQUESTS
Any claim for warranty assistance must be made promptly. Determine
if the water heater is “in-warranty” (that is, within the applicable
warranty period) by reviewing a copy of the original sales receipt or
warranty registration. The Owner must present a copy of the original
sales receipt or warranty registration for a warranty service request.
If the water heater is “in-warranty”, contact the retailer from whom
the water heater was purchased (or the installer) for assistance.
Be prepared to provide the retailer or installer with a copy of the
original receipt, complete model and serial numbers, and the date of
installation of the water heater, in addition to an explanation of the
water heater problem.
Warranty coverage is subject to validation of “in-warranty” coverage
by HTP claims department personnel. All alleged defective or
malfunctioning components must be returned to HTP via the
local distribution channels where the original purchase was made.
NOTE: Any components or water heaters returned to HTP for
warranty analysis will become the property of HTP and will not
be returned, even if credit is denied.
If all warranty conditions are satised, HTP will provide replacement
components to the retailer.
For questions about the coverage of this warranty, please contact HTP
at the following address or phone number: HTP Comfort Solutions
LLC, 272 Duchaine Blvd., New Bedford, MA, 02745, Attention:
Warranty Service Department, 1(800) 323-9651.
SERVICE, LABOR AND SHIPPING COSTS
This limited warranty does not extend to any shipping charges,
delivery expenses, or administrative fees incurred by the Owner
in repairing or replacing the water heater or component(s). This
warranty does not extend to labor costs beyond the coverage
specied in this warranty document. All such expenses are the
Owner’s responsibility.
LIMITATIONS OF YOUR HTP WARRANTY AND REMEDIES
THE FOREGOING WARRANTIES ARE EXCLUSIVE AND ARE GIVEN
AND ACCEPTED TO THE FURTHEST EXTENT UNDER APPLICABLE
LAW IN LIEU OF ANY AND ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE AND ANY OBLIGATION, LIABILITY, RIGHT,
CLAIM OR REMEDY IN CONTRACT OR TORT, WHETHER OR NOT
ARISING FROM HTP’S NEGLIGENCE, ACTUAL OR IMPUTED. THE
REMEDIES OF THE OWNER SHALL BE LIMITED TO THOSE PROVIDED
HEREIN TO THE EXCLUSION OF ANY OTHER REMEDIES INCLUDING
WITHOUT LIMITATION, INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SAID INCIDENTAL AND CONSEQUENTIAL DAMAGES
INCLUDING, BUT NOT LIMITED TO, PROPERTY DAMAGE, LOST
PROFIT OR DAMAGES ALLEGED TO HAVE BEEN CAUSED BY
ANY FAILURE OF HTP TO MEET ANY OBLIGATION UNDER THIS
AGREEMENT INCLUDING THE OBLIGATION TO REPAIR AND
REPLACE SET FORTH ABOVE. NO AGREEMENT VARYING OR
EXTENDING THE FOREGOING WARRANTIES, REMEDIES OR THIS
LIMITATION WILL BE BINDING UPON HTP. UNLESS IN WRITING
AND SIGNED BY A DULY AUTHORIZED OFFICER OF HTP. THE
WARRANTIES STATED HEREIN ARE NOT TRANSFERABLE AND
SHALL BE FOR THE BENEFIT OF THE ORIGINAL OWNER ONLY.
NO OTHER WARRANTIES
This warranty gives the Owner specic legal rights. The Owner may
also have other rights that vary from state to state. Some states do
not allow the exclusion or limitation of incidental or consequential
damages so this limitation or exclusion may not apply to the Owner.
These are the only written warranties applicable to this water heater
manufactured and sold by HTP. HTP neither assumes nor authorizes
anyone to assume for it any other obligation or liability in connection
with said water heaters.
HTP reserves the right to change specications or discontinue
models without notice.
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