FAQs
Why do photos look bad when taken in the dark?
Photos taken at night have low brightness due to the low amount of ambient light available and
suffer from image noise (photos look grainy).
Cause:
1. The image noise is the result of your phone increasing the ISO sensitivity of the camera
to allow it to capture image details in low light. This is normal and is something that
happens with all modern smartphone cameras. However, increasing ISO sensitivity
causes a type of image artefact called image noise to appear on your photos, which makes
them look grainy.
2. When photos are being taken in the dark using the rear camera, your phone will
automatically increase the ISO sensitivity to capture more light. This will cause photos to
look washed out and have increased image noise.
Solution:
When using the front camera to take selfies or make a video call, it is recommended that
you do so in a location with sufficient light and at angle that illuminates your face. It is
also recommended that you enable the automatic light supplementation feature by
touching the relevant icon in the upper left corner of your screen.
When using the rear camera to shoot photos in the dark, it is recommended that you
enable Night shot mode. This mode helps sharpen image details and improve brightness
and colour to produce crisp, vivid images. It is recommended that a tripod be used in
Night shot mode to better stabilise your phone and to prevent photos from blurring.
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