IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0272
IBM is a registered trademark of International Business Machines Corporation
21
5yr On-site Repair PC857 e-ServicePac - 51J8872
8
9hr x 5 days 4hr Resp Target
5yr On-site Repair PC858 e-ServicePac - 51J8873
8
24hr x 7 days 4hr Resp Target
3yr On-site Repair PC1020 e-ServicePac - 65Y0087 Russia only)
9hr x 5 days NBD Comm Parts
4194
ServicePac
Offering PC No Ordering Part Number
3yr On-site Repair PC859 e-ServicePac - 51J8874
8
9hr x 5 days 4hr Resp Target
3yr On-site Repair PC860 e-ServicePac - 51J8875
8
24hr x 7 days 4hr Resp Target
3yr On-site Repair PC501 e-ServicePac - 41W9355
10
24hr x 7 days 6hr Committed Service
3yr On-site Repair PC523 e-ServicePac - 41W9674
11
24hr x 7 days 8hr Committed Service
3yr On-site Repair PC515 e-ServicePac - 41W9369
12
24hr x 7 days 24hr Committed Service
4yr On-site Repair PC861 e-ServicePac - 51J8876
8
9hr x 5 days 4hr Resp Target
4yr On-site Repair PC862 e-ServicePac - 51J8877
8
24hr x 7 days 4hr Resp Target
5yr On-site Repair PC863 e-ServicePac - 51J8878
8
9hr x 5 days 4hr Resp Target
5yr On-site Repair PC864 e-ServicePac - 51J8879
8
24hr x 7 days 4hr Resp Target
3yr On-site Repair PC1011 e-ServicePac - 65Y0078 (Russia only)
9hr x 5 days NBD Comm Parts
Announcement countries for ServicePacs
Announcement is restricted to the following countries:
e-ServicePac
Austria, Belgium, Bulgaria, Croatia, Czech Rep, Denmark, Egypt, Finland, France
7
,
Germany, Greece, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Norway,
Pakistan, Poland, Portugal, Romania, Russia
8
, South Africa, Serbia, Slovakia,
Slovenia, Spain, Sweden, Switzerland, Turkey, UK
9
, and Ukraine.
7
Except overseas territories.
8
Except Russia.
9
UK mainland only.
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