Appendix B. Handling Tips . . . . . . . . . . . . . . . . . . . . 183
Handling Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
ThinkPad Don'ts . . . . . . . . . . . . . . . . . . . . . . . . . . 183
ThinkPad Do's . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Cleaning Your Computer ..................... 185
Carrying Your Computer ..................... 185
Extending Your Computer's Battery Life ............ 186
Ruggedized Mobile Computers ................. 187
Ergonomics Information . . . . . . . . . . . . . . . . . . . . . . . 187
Appendix C. Getting Service . . . . . . . . . . . . . . . . . . . 191
Getting Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Customer Support and Service ................... 191
Help at the ThinkPad Web Site ................. 191
Help by Telephone ........................ 192
ThinkPad EasyServ . . . . . . . . . . . . . . . . . . . . . . . . 193
Getting Help around the World ................. 193
Fax Information . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Electronic Support Services ................... 194
Purchasing Additional Services ................. 195
Enhanced PC Support Line ................... 196
900-Number Operating System and Hardware Support Line 196
Network and Server Support Line ................ 196
Ordering Support Line Services ................. 197
Warranty and Repair Services .................. 198
Obtaining IBM Operating System Updates ........... 198
Getting Update Diskettes ..................... 198
Ordering Publications . . . . . . . . . . . . . . . . . . . . . . . 199
Appendix D. Version Notice . . . . . . . . . . . . . . . . . . . 201
Edition Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Appendix E. Trademarks . . . . . . . . . . . . . . . . . . . . . 203
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Contents vii
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