ENGLISH 10
BeforecallingtheAfter-SalesService:
1. Check “What to do if...” to see if you can
eliminate the problem yourself
2. Turn the hob on again to check if correct
operation has been restored.
3. If the problem persists, contact the After-
sales Service.
Give the following information:
• type of fault;
• hob model;
• service number (i.e. the number after the
word SERVICE on the dataplate under
the hob and on the warranty certicate);
• your full address;
• your telephone number.
If any repairs are required, contact an
authorised service centre, indicated in the
warranty.
In the unlikely event that an operation or
repair is carried out by an unauthorised
technician, always request certication
of the work carried out and insist on the use
of original spare parts.
Failure to comply with these instructions
may compromise the safety and quality of
the product.
Problem Possiblecause Solution
Containers are not
stable:
Check that:
- The bottom of the container
is perfectly at.
- The bottom of the container
is centred on the burner.
- The grids have not been
exchanged or postioned
incorrectly.