68
Insignia 32" 1080p 60Hz LED TV
www.insigniaproducts.com
INlink (CEC-compatible) device
When I press
INPUT, I cannot
select my
device (it is
grayed out).
• Turn on the device. Your TV
automatically detects and
displays which video jacks have
devices connected to them
when the devices are turned on.
• Turn off Auto Input Sensing. See
Turning Input Sensor on or off
on page 61.
One or more
channels do not
display.
• Make sure that the channels are
not blocked. See Setting
parental control levels on
page 53.
• Make sure that the channels are
not hidden. The channel may
have been deleted from the
channel list. You can tune to the
channel by pressing the
number buttons or you can add
the channel back to the channel
list. See Hiding channels on
page 50.
• If you are using a cable or
satellite box, use the remote
that came with that box to
change channels.
• Press INPUT and make sure that
you have selected the correct
input for the device or service
you are trying to use.
• If you are using an antenna, the
digital channel signal may be
low. To check the digital
channel signal strength, see
Checking the digital signal
strength on page 51.
Password is lost.
•Enter 9999 to access parental
controls, then set a new
password. See Setting or
changing the password on
page 52.
Some settings
cannot be
accessed.
• If a setting is grayed, the setting
is not available in the current
video input mode (for example
TV mode). Change to a different
video input source. See
Selecting the video input
source on page 35.
TV cabinet
creaks.
• When the TV is in use, the
temperature rises naturally and
may cause the cabinet to
expand or contract which can
cause a creaking noise. This is
not a malfunction.
Problem Solution
Control buttons
do not work.
• Make sure that the Button Lock
option is set to Off. See Locking
control buttons on page 56.
• Unplug the power adapter, wait
a few seconds, then plug the
adapter back in and turn on
your TV.
TV keeps
turning off.
• Make sure that the sleep timer
is not turned on. See Setting the
sleep timer on page 60.
A retail banner
is displayed.
• You selected Store Display
Mode when you ran the Easy
Setup wizard. Run the Easy
Setup wizard and select Home
User Mode on the Viewing
Environment screen. See
Customizing TV settings on
page 63.
Problem Solution
My TV is not
displaying the
video from the
connected CEC
device.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device for more
information.
• Press INPUT and make sure that
the correct video input source is
selected. See Selecting the
video input source on page 35.
• Make sure that the INlink
feature is turned on. See
Turning INlink on or off on
page 38.
• Try adjusting the TV picture. See
Adjusting the TV picture on
page 44.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
Problem Solution
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