1. Double-click the Taskbar icon to open Intel PROSet/Wireless.
2. Click Profiles on the Intel PROSet/Wireless main window.
3. Select the associated or last-used profile from the Profiles list.
4. Click Properties to open the General Settings.
5. Click Next to open the Security Settings.
6. Verify that Enable 802.1x is selected.
7. Verify that the correct authentication type is selected.
8. Enter the required security information.
9. Click OK. The profile is now reapplied. Intel PROSet/Wireless attempts to connect to the wireless network.
Incorrect PIN for retrieving certificate: Reenter PIN
The certificate retrieval failed because of an incorrect PIN.
Recommended action: Enter the correct PIN.
Error occurred because the GSM adapter was unexpectedly
removed
This error occurs when the GSM adapter is not fully inserted or is unexpectedly removed from the mobile station.
Use the following steps to resolve this error:
1. Reinsert the GSM adapter.
2. Double-click the Intel PROSet/Wireless Software icon at the bottom right of the screen.
3. Select the associated or last-used profile from the profiles list.
4. Click Connect. The profile is now re-applied. Intel PROSet/Wireless Software attempts to connect to the wireless
network.
Smart Card was unexpectedly removed
This error occurred because the Smart Card was unexpectedly removed.
Use the following steps to resolve this error:
1. Insert the Smart Card.
2. Select the 802.1x EAP-SIM authentication profile.
3. Click Connect to try to associate with the network.
Authentication failed because timer expired
Authentication failed because the authentication timer expired while this mobile station was authenticating. A Rogue
access point or a problem with the RADIUS server could have been the reason for the problem.
Recommended action:
● If a rogue access point is suspected, consider adding this access point to the excluded access point list to prevent
the wireless adapter from connecting to this access point in the future.
● If a rogue access point is not suspected, click the profile in the Profiles list. Click Connect to associate with the
network and attempt to authenticate with the server.
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