ENGLISH
23
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
TROUBLESHOOTING
Symptom Remedy
Bluetooth®
“PAIRING FULL” The number of registered devices has reached its limit.
Retry after deleting an unnecessary device.
( 13, DELETE
PAIR)
“PLEASE WAIT” The unit is preparing to use the Bluetooth function. If the
message does not disappear, turn off and turn on the unit,
then connect the device again.
“NOT SUPPORT” The connected phone does not support Voice Recognition
feature.
“ERROR” Try the operation again. If “ERROR” appears again, check if
the device supports the function you have tried.
“H/W ERROR” Reset the unit and try the operation again. If “H/W ERROR”
appears again, consult your nearest service center.
If you still have troubles, reset the unit. ( 3)
Symptom
Remedy
ANDROID
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“CANNOT PLAY” • Make sure Android device contains playable audio files.
• Reconnect the Android device.
• Restart the Android device.
Bluetooth®
No Bluetooth device is
detected.
• Search from the Bluetooth device again.
• Reset the unit.
( 3)
Pairing cannot be made. • Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 9)
Echo or noise occurs. • Adjust the microphone unit’s position.
( 9)
• Check the
[ECHO CANCEL]
setting.
( 11)
Phone sound quality
is poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
Sound is being
interrupted or skipped
during playback of a
Bluetooth audio player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to
the unit.
The connected Bluetooth
audio player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
JS_JVC_KD_R971BT_E_EN_4.indd 23JS_JVC_KD_R971BT_E_EN_4.indd 23 2/10/2015 3:27:13 PM2/10/2015 3:27:13 PM
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