22
Problem Possible Solution
Humidifier doesn’t turn on,
or turns o unexpectedly.
Plug in the humidifier and turn it on.
Add purified or distilled water to the water tank.
Check to see if the humidifier is in Auto Mode. Depending on Auto Mode
settings, the humidifier may automatically turn o when the humidity
level is above the target level.
Little or no mist comes out.
Turn the mist level to a higher setting.
Fill the water tank.
There may be too much water in the base chamber. Empty the base
chamber. Refill the water tank (not the base chamber) and place the
water tank properly onto the base.
Make sure the air inlet on the bottom of the base is not blocked. The
humidifier should not be set on carpet or other surfaces that may block
the air inlet.
Make sure the nozzle is not blocked or clogged.
Make sure the humidifier is on a level surface.
The water temperature may be too low. Turn the mist level to the highest
setting and let the humidifier run for a while, then adjust to the desired
setting.
If the water tank or base was washed with detergent, rinse thoroughly
with clean water to remove any detergent.
Humidifier uses water too
quickly.
The humidifier uses up water based on the environmental temperature
and humidity. If your environment is cold and/or dry, the humidifier will
run out of water faster.
Humidifier produces an
unusual smell.
If the humidifier is new, unplug and rinse all parts, then place in a cool,
dry place for 12 hours.
If essential oils were placed on the aroma pad, rinse the pad under clean
water and allow it to dry.
Clean the water tank and base chamber (see Care & Maintenance,
page 16).
TROUBLESHOOTING
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