Print quality guide
Many print quality problems can be solved by replacing a supply or maintenance item that is approaching the end of its intended
life. Check the printer control panel for a message about a printer supply.
This section provides solutions to print quality problems.
Printer is printing blank pages
Try one or more of the following:
MAKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER CARTRIDGE
Remove the toner cartridge and make sure the packing material is properly removed. Reinstall the toner cartridge.
MAKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER
When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner cartridge:
1 Remove the toner cartridge.
2 Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3 Reinsert the toner cartridge.
Note: If print quality does not improve, replace the toner cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Characters have jagged or uneven edges
If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and the software
program.
Print quality guide
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