Logitech MK270 Troubleshooting Guide

MK270 keyboard is not working or loses
connection frequently
Keyboard isn't working
When your MK270 keyboard isn't working, the problem is likely a lost a connection. The
connection between the keyboard and the Unifying receiver can be lost for several reasons, such
as:
 Low battery levels
 Moving the receiver from one USB port to another
 Moving the receiver to another computer
 Plugging the receiver into a USB hub or other unsupported device such as a KVM switch (NOTE:
Your receiver must be plugged directly into your computer)
 Using your wireless keyboard on metal surfaces
 Radio frequency (RF) interference from other sources, such as:
o Wireless speakers
o Computer power supplies
o Monitors
o Cell phones
o Garage door openers
Before connecting your keyboard:
1. Fix or rule out the potential problems listed above.
2. Insert new batteries. For instructions on changing your keyboard batteries, see answer
27099.
3. Make sure the keyboard is turned on. For instructions on turning on your keyboard,
see answer 27104.
4. Plug the receiver securely into a working USB port on your computer.
5. Turn your computer on.
Reconnecting your keyboard
1. Download the correct version of Logitech SetPoint Mouse and Keyboard Software from
the MK270 Downloads Page.
2. Launch the Logitech Unifying Software:
Windows: Start > Programs > Logitech > Unifying > Logitech Unifying Software

Logitech MK270 Specifications

General

Purpose	PC/server
Hot keys	Yes
Frequency band	2.4 GHz
Device interface	RF Wireless
Recommended usage	Home
Keyboard form factor	Full-size (100%)
Connectivity technology	Wireless
Product color	Black
Keyboard style	Straight
Protection features	Spill resistant
Scroll type	Wheel
Buttons quantity	3
Mouse battery type	AA
Movement detection technology	Optical
Wireless range	10 m
Receiver type	Unifying receiver
Number of products included	1 pc(s)
Wireless receiver interface	USB Type-A
Power source type	Battery
Battery technology	Alkaline
Keyboard battery type	AAA
Number of batteries supported	2
Package depth	510 mm
Package width	158 mm
Package height	46 mm
Package weight	743.5 g
Other operating systems supported	ChromeOS
Windows operating systems supported	Windows 10, Windows 11
Master (outer) case width	238 mm
Master (outer) case height	329 mm
Master (outer) case length	517 mm
Master (outer) case weight	8360 g