Logitech P710e User Manual

Operating Systems supported for P710e are:
 Windows 7, Windows 8.1, Windows 10
 macOS 10.10 or higher
 Linux
My P710e isn’t recognized by my computer
If you have plugged P710e into a USB port, and even after several minutes the device is not
recognized in the system or not showing up in your applications, please try the following to
ensure whether it is a connection issue rather than problems with your hardware:
 Check your setup:Are all cables and connections plugged in tightly?
 Try a different USB port:Sometimes a USB port on the host computer running the video
conferencing software may have an issue
 Try a different computer:Does the P710e work fine on another system?
 If P710e is connected through a USB hub or extender, try plugging directly into USB
port:Some external hubs or extenders may not have adequate power or specifications to
support P710e.
 For Windows, open Device Manager to check that the Windows driver is properly
installed
o Device Manager in the Windows Operating Systems
o You can access Device Manager by a) hitting the Windows Start then b) typing
“Device Manager” in the search bar to the right of the start icon
o Open “Sound, video and game controllers” and confirm if Logitech P710e is
listed.If not listed:
 Try a different USB port
 Check if Windows Update is enabled.
 Windows Update is a Microsoft Service which automatically
downloads and installs updates over the internet to the operating
system.
 You can access Windows Update by selecting the Windows start
icon and typing in Windows Update in the search field.Windows
Update settings is controlled by the Administrator of your system,
so if you are working in a professional environment, you may need
to contact your IT department.(note: add images here)
 If Logitech P710e is listed with or without a yellow exclamation point,
please then try the following to make sure the latest updated driver is
installed:

Logitech P710e Specifications

General

Auto	Yes
Device type	Mobile phone
Product color	Black
Microphone frequency	50 - 8000 Hz
Number of microphones	1
Sensitivity	85 dB
Frequency range	140 - 16000 Hz
Interface	USB/Bluetooth
Headphone connectivity	3.5 mm
Connectivity technology	Wireless
Cables included	USB
Power source type	AC
Master (outer) case width	199 mm
Master (outer) case height	301 mm
Master (outer) case length	311 mm
Master (outer) case weight	4900 g
Package depth	189 mm
Package width	149 mm
Package height	57 mm
Package weight	471.5 g

Weight and Dimensions

Depth	40 mm
Width	120 mm
Weight	275 g