Central
Service
Department
Bermaz Motor Trading Sdn Bhd (9529-K)
No 7, Jalan Pelukis U1/46, Temasya Industrial Park, Seksyen U1, 40150 Shah Alam, Selangor Darul Ehsan, Malaysia
Tel : +60 (3) 7627 8888 Fax : +60 (3) 7627 8890
Website: www.mazda.com.my
Category
HEATER AND AIR
CONDITIONER SYSTEM
Distribute to:-
Director Divisional/GM Branches Dealers PDI CPD
Warranty Training Dealer Development Sales / Marketing CRM
Date Issued / Revised
JANUARY 21, 2020
Mazda2 (DJ/DL), Mazda3 (BM/BP),
Mazda6 (GJ/GL), CX-3 (DK), CX-5
(KE/KF), CX-9 (TC) and MX-5 (ND)
INSUFFICIENT HEATER PERFORMANCE
1. DESCRIPTION
Some customers may complain about an insufficient heater performance even after the engine reaching
normal operating temperature.
2. CAUSE
Crystallized foreign substances may be generated causing clogging of the heater core and a shortage of the
engine coolant circulation.
3. MASS PRODUCTION CHANGE
Composition of the coolant has been changed.
4. SUBJECT VIN and PRODUCTION DATE RANGE
From October 8, 2014 to March 21, 2019
From March 19, 2019 to April 1, 2019
From July 11, 2016 to March 25, 2019
From September 15, 2015 to April 1, 2019
From April 1, 2017 to April 1, 2019
From May 22, 2015 to March 21, 2019
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