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Frequently Asked Questions
Before trying to solve any problems with the robot vacuum cleaner, switch it
off with the OFF switch on the side.
Problem Possible cause and solution
The robot vacuum
cleaner switches itself
off after it has been
switched on using the
Power button.
The rechargeable battery is not sufficiently charged.
Recharge it.
The robot vacuum
cleaner does not react.
The robot vacuum cleaner is switched off.
Press the ON switch on the side of the robot vac-
uum cleaner to switch it on.
The batteries in the remote control have been inserted
incorrectly.
Make sure the polarity is correct.
The batteries in the remote control are dead.
Replace the batteries.
The signal between the infrared transmitter on the
vacuum cleaner and the remote control is broken.
Clean both parts carefully with a soft, dry cloth
and make sure that no items disrupt the signal.
The remote control is too near to the robot vacuum
cleaner or too far away from it.
Increase or decrease the distance and when using
the remote control direct it towards the robot vac-
uum cleaner.
The cleaning result is
poor.
The dust box is full.
Empty and clean the dust box.
The roller brush is dirty.
Clean the roller brush.
The dust box seal is dirty.
Clean the dust box seal.
The exhaust filter is dirty.
Replace the exhaust filter.
The roller brush has worn out.
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