Copyright and Trademarks.
Copyright MikroTikls SIA. This document contains information protected by copyright law. No part of it may be
reproduced or transmitted in any form without prior written permission from the copyright holder.
RouterBOARD, RouterOS, RouterBOOT and MikroTik are trademarks of MikroTikls SIA. All trademarks and
registered trademarks appearing in this document are the property of their respective holders.
Hardware. MikroTik warrants all RouterBOARD series equipment for the term of twelve (12) months from the
shipping date to be free of defects in materials and workmanship under normal use and service, except in case
of damage caused by mechanical, electrical or other accidental or intended damages caused by improper use or
due to wind, rain, fire or other acts of nature.
To return failed units to MikroTik, you must perform the following RMA (Return Merchandise Authorization)
procedure. Follow the instructions below to save time, efforts, avoid costs, and improve the speed of the RMA
process.
1. If you have purchased your product from a MikroTik Reseller, please contact the Reseller company
regarding all warranty and repair issues, the following instructions apply ONLY if you purchased your
equipment directly from MikroTik in Latvia.
2. MikroTik does not offer repairs for products that are not covered by warranty. Exceptions can be made
for: CCR1009-8G-1S, CCR1009-8G-1S-1S+, CCR1009-8G-1S-1S+PC, CCR1016-12G, CCR1016-12S-
1S+, CCR1036-12G-4S, CCR1036-12G-4S-EM, CCR1036-8G-2S+, CCR1036-8G-2S+EM, CCR1072-1G-
8S+, RB1100, RB1100AH, RB1100AHx2, RB1200, RB600, RB600A and RB800 as a paid service (fees
apply).
3. Out-of-warranty devices and devices not covered by warranty sent to Mikrotik will be returned to the
sender at sender's cost. If the customer has not organized return of such rejected devices within 12
months from the day of arrival, MikroTik has the right to discard them.
RMA Instructions are located on our webpage here: http://rma.mikrotik.com
This document is provided “as is” without a warranty of any kind, expressed or implied, including, but not
limited to, the implied warranty of merchantability and fitness for a particular purpose. The manufacturer has
made every effort to ensure the accuracy of the contents of this document, however, it is possible that it may
contain technical inaccuracies, typographical or other errors. No liability is assumed for any inaccuracy found in
this publication, nor for direct or indirect, incidental, consequential or other damages that may result from such
an inaccuracy, including, but not limited to, loss of data or profits. Please report any inaccuracies found to
support@mikrotik.com
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