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MiVoice Business EX Controller

Mitel MiVoice Business EX Controller User Manual

Name: Mitel MiVoice Business EX Controller
Brand: Mitel
Rating: 4 (1 reviews)

91 pages

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MiVoice Business

EX Controller Installation and Administration

Guide

Release 9.1

March 2021

Table of Contents3
About this Guide5
About EX Controller7
Overview7
EX Controller Architecture7
User Interfaces9
Supported Hardware Configuration13
Sample Configuration13
Optional Accessory14
Models and Part Numbers14
Specifications15
Operating Environment15
Storage Temperature15
Dimensions and Weight15
Connection Interfaces and Leds15
Power and Grounding18
Slots Order18
Hardware Interface Comparison of EX with Other 3300 ICP Controllers19
Hardware Installation21
Overview21
Package Checklist22
Requirements22
Location22
Wiring22
Tools and Equipment23
Installation Checklist23
Cleaning Instructions24
Installing the EX Controller24
Installing Telephony Cards25
Cabling27
Software Installation27
Overview27
PC Requirements28
Prerequisites28
Accessing the EX Controller Deployment Tool28
Updating the EX Controller Deployment Tool30
Running the EX Controller Deployment Tool to Install the Mivoice Business Virtual Machine31
Post-Installation Tasks39
Default Passwords39
Log into Server Manager39
Licensing the Mivoice Business System40
Log into the Mivoice Business System Administration Tool41
Log into the EX Controller Web GUI44
Program the Mivoice Business System46
Trunk Configuration46
Maintenance49
Software Upgrade49
Prerequisite50
Procedure50
Backup and Restore52
Backup and Restore Using Server Manager52
Backup and Restore Using Mivoice Business System Administration Tool53
Field Replaceable Units53
Telephony Cards54
Change IP Address of the EX Controller Web GUI56
Configure the Server Using Server Console58
Troubleshooting66
System Software66
Reset/Default Button73
Partial Reset73
Factory Reset76
Reset the System Administration Tool Password80
Appendix A: Assigning a Static IP Address to the EX Controller Deployment Tool Manually80
Appendix B: Programming an R2 Trunk87

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Mitel MiVoice Business EX Controller Specifications

General

Brand	Mitel
Model	MiVoice Business EX Controller
Category	Controller
Language	English

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