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Monarch Water
Water Dispenser
HE Series
Monarch Water HE Series User Manual
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Parts and Service Guide
Europe
Effective Nov
ember 2019
Monarch
HE
S
eries Water
Softeners
‘Suppliers to H.M. the Queen’s Estate at Sandringham’
T
+
44 (0)1986
78475
9 F
+
44
(0)19
86 7847
69
info
@monarchw
ater.co.
uk
www.m
onarc
hwater
.co.uk
2
Table of Contents
Table of Contents
2
General Valve Installation
4
Planning the Installation
4
Electrical Connection
4
Obtain Your Water Hardness
4
Setting the Electronic Controller
5
Setting the Time of Day
5
Set Water Hardness
5
Flush the Softener
5
Option - Monarch Rapid-Fit Bypass
6
Converting Domestic Models to Horeca Models
7
To Convert to Time, Hardness with Days Override - CS Models
7
Company Label Guide Chart
7
HE Performance Testing
8
MAQ001HE/E - Miniaqua HE (MN0913)
8
MIDM002HE/E - MIDI HE (MN0916)
8
MAS003HE/E - Master HE (MN0922)
8
MATR004HE/E - Matrix HE (MN0935)
8
Monarch Default Unit Sizes
9
Troubleshooting Guide
10
Water Not Soft
10
Unit Using Excessive Salt
10
Low Water Pressure
10
Resin in Drain Line
10
Excessive Water in Brine Tank / Softener Running to Overflow
11
Control Cycles Continuously
11
Flow to Drain Continuously
11
Softener Fails to Regenerate
12
Iron in Softened Water
12
Salt Water in Service Line
12
Softener Fails to Draw Brine
12
Main PCB Not Working
13
Drain Flow Restrictor Jammed Sideways in the Valve
13
Corroded PCB and Ribbon Cable
13
Unit Running out of Capacity
13
Error Codes Displayed
13
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Monarch Water HE Series Specifications
General
Type
Water Dispenser
Series
HE Series
Brand
Monarch Water
Heating Capacity
5L/H
Material
Stainless Steel
Certification
CE
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