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DT900 Series
NEC DT900 Series User Manual
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DT900/DT900S Series Phone User Guide
For UNIVERGE 3C Communications
and SIP@Net Platforms
2
Table of Contents
Notices
4
Document Revision History
5
Document Feedback
6
Document Information
6
Table of Contents
9
Overview
21
Supported Phone Models
21
Introduction to the DT900 Phones
23
DT900 Series Phones
23
Platform Compatibility
23
Keys and Parts
23
DT Series Phone Specifics
24
Speed Dial Key Numbering for ITK-6D Phones
24
Monitor Presence Icons for ITK-6D Phones
24
DT920 (ITK-6D) Speed Dial Key Numbering
24
Presence Monitor Settings and Speed Dial Keys
25
Programmable Key Information
25
Monitor Presence LED Colors for Speed Dial Keys
25
DT920S(ITK-32LCGS) Keys and Parts
30
DT930S(ITK-32TCGS) Keys and Parts
32
To Display the Menu List Using the Menu Key
44
Volume Display Icons for DT920
44
Use Menu and Cursor Pad to Access the Personal Directory
45
Use Cursor Pad to Access Personal Directory
45
Gigabit Ethernet Licensed Support
47
ITK-8LCX Phone Specifics
47
Programmable Key Information Display
47
Scroll Key
47
Monitor Presence Icons for DT900/DT900S Phones
48
Itk-8Tcgx/Itk-32Tcgs
48
Installation
51
Before You Begin
51
Adjusting Angle of Tilt Leg
51
To Raise Tilt Leg
51
Tilt Levels
51
To Lower Tilt Leg
52
Leg Stoppers
52
Connecting the Phone
53
To Attach the Handset
53
Leg Stoppers
53
To Connect LAN Cable to the Phone
54
To Access User Settings on the ITK-8TCGX and ITK-32TCGS
54
Handset Connection
54
Phone/Lan Connection
54
To Connect a Headset (Optional)
55
To Connect a Computer (Optional)
55
Multi Settings Icon
55
Settings Icon
55
Basic Settings/Configuration
57
Basic Setup with the Cursor Pad
58
To Adjust the Ringing Volume
58
To Adjust the Soft Ring Volume (Sip@Net Platforms)
58
To Adjust the Headset Ringing Volume
58
To Adjust the Call Volume (Handset)
58
To Adjust the Call Volume (Headset)
58
To Adjust the Call Volume (Speaker)
58
Basic Setup with the Menus and Cursor Pad
59
To Access User Settings on the ITK-8TCGX and ITK-32TCGS
59
To Select an Internal Ringtone
59
Multi Settings Icon
59
Settings Icon
59
To Select an External Ringtone
60
To Enable an External Headset
60
To Set External Headset Ringing (Optional)
61
To Set the Call Waiting Volume
61
To Set the Hold Reminder Volume
62
To Change the Display Language
62
To Set the Date Format
62
Date Formats
62
To Set the Time Format
63
To Adjust the LCD Contrast
63
To Change the LCD Backlight Timeout
63
To Disable the Screen Saver (8LCX and 8TCGX)
64
To Change the Screen Saver Waiting Time (8LCX and 8TCGX)
64
To Clear User Settings
64
To Clear Personal Directory
65
Clear Confirmation Softkeys
65
Data Clear Confirmation Acceptable User Actions/Keys
65
To Clear Call History
66
Data Clear Confirmation Acceptable User Actions/Keys
66
Clear Confirmation Softkeys
66
To Restart Your Phone
67
To Restart Your Phone on the ITK-32LCGS and ITK-32TCGS
67
Multi Settings Icon
67
Settings Icon
67
To View the Phone Settings
68
To View the Phone Settings on the ITK-32LCGS and ITK-32TCGS
68
To View the Firmware Information for Your Phone
68
To View Firmware Information on the ITK-32LCGS and ITK-32TCGS
68
Multi Settings Icon
68
Settings Icon
68
To View the IP Address of Your Phone
69
To View the IP Address on the ITK-32LCGS and ITK-32TCGS
69
Multi Settings Icon
69
Settings Icon
69
To View the Maximum Numbers of Calls You Can Handle
70
On Your Phone
70
To View the Maximum Numbers of Calls You Can Handle on the ITK-32LCGS and ITK-32TCGS
70
Multi Settings Icon
70
Settings Icon
70
Speed Dial and Personal Directory Character Sets
71
Numeric Character Set
74
Character Entry Mode Icon Displays
74
Security Features
75
Secure Calls
75
Secure Signaling
76
Secure Media
76
Secure Registration Icon
76
Secure Media Icon (Secure Media, Unsecure Signaling)
76
Secured/Unsecure Signaling and Media Scenarios Icons
76
Errors and Debugging
78
TLS Errors
78
Basic Phone Operation
81
Basic Call Operation
82
Answering Calls
82
To Answer an Incoming Call
82
To Reject an Incoming Call
82
Placing Calls
82
To Place an External Call
82
To Place an Internal Call
83
Call Duration
83
Ending a Call
83
Redialing a Number
83
Hold/Resume a Call
84
To Hold/Resume a Call
84
Using a Headset to Make and Receive Calls
84
To Make Calls with Your Headset
84
To Answer Calls with Your Headset
85
To Transfer the Current Call to Your Headset
85
Call Waiting/Concurrent Calls
85
To Answer the Other Incoming Call (Call Waiting)
85
To Place a Second Call (Concurrent Call)
85
To Switch between Calls
86
Call Transferring and Conferencing
86
Conferencing Calls
86
To Conference Two Calls
86
To Hold/Resume a Conference Call
87
To Call Another Party While on a Conference Call
87
To Split a Conference Call
87
To Switch between Two Calls
88
Hang up While Conferencing
88
Transferring Calls
88
Attended Transfer
88
Blind Transfer
89
Unattended Transfer
89
To Shuttle between Calls During an Attended Transfer
89
To Split Calls into Two Calls When Transferring (Transfer Split)
90
Advanced Messaging Features
90
Message Waiting Indication
90
Accessing Voice Mail
90
Programmable Keys
91
Speed Dial and Programmable Keys
92
Speed Dial Key Configuration
92
Duplicate Entries in Speed Dials
92
Using the Feature Key
92
To View Speed Dial Key Information for Programmed Speed Dial Keys
93
Speed Dial Key Operation
93
To Originate a Call from Speed Dial Keys
93
Speed Dial Key Programming Examples
94
To Add a Programmable Key/Speed Dial Key Without a Personal Directory Entry
94
Monitor Presence Icons
96
To Add a Programmable Key as a Speed Dial Key with a Personal Directory Entry Using the Feature Key
97
To Add a Programmable Key as a Speed Dial Key with a Personal Directory Entry from the Personal Directory
99
Monitor Presence Icons
99
Monitor Presence Icons
101
Monitor Presence LED Colors for Speed Dial Keys
101
To Add a Speed Dial Key to an Existing Personal Directory Entry
102
Monitor Presence Icons
103
Monitor Presence LED Colors for Speed Dial Keys
104
To Configure a Programmable Key as a Speed Dial Key for a Star/Hash Code
106
Editing Speed Dial Keys
107
To Edit a Speed Dial Key
107
Monitor Presence LED Colors for Speed Dial Keys
110
Monitor Presence Icons
110
Deleting Speed Dial Keys
112
To Delete the Speed Dial Information ONLY from a Personal Directory Entry
112
To Delete an Entire Speed Dial and Personal Directory Entry
113
To Delete a Speed Dial Only Entry
113
Color Microbrowser and Enhanced Programmable Keys
115
Using the Microbrowser
115
Feature Key with the Microbrowser
115
Feature Key
115
To View the Microbrowser Home Page
116
Hot Desking
118
To Login Using Hot Desking
118
To Logout of Hot Desking Session
119
Handset Forwarding
120
To Set a Handset Forwarding Condition
121
To Set Handset Forwarding Using Star Codes
124
To Set Conditional Handset Forwarding - no Answer Using Star Codes
124
To Set Conditional Handset Forwarding - Busy Using Star Codes
124
To Clear Handset Forwarding Conditions
125
To Clear Handset Forwarding Using Star Codes
125
Call Recording
126
Supervise a Call
127
To View Call Logs Via the Microbrowser
130
List Conferences
131
To View the Conference Listing
131
Search Directory/Corporate Directory
133
To Search the 3C System Directory
133
Supported Search Characters
134
Enhanced Programmable Keys
135
Enhanced Programmable Key Support by Phone Model
136
Transfer Key
136
Enhanced Blfs
137
Enhanced Programmable Keys Support
137
To Place a Call to a Member of Your Workgroup
140
To Pick up a Ringing Call to a Member of Your Workgroup
140
To Transfer a Call to a Member of Your Workgroup
140
To Pickup a Held Call from a Member of Your Workgroup
140
To Place a Call to a Member of Your Workgroup
141
To Pick up a Ringing Call to a Member of Your Workgroup
141
Transfer Key
141
To Transfer a Call to a Member of Your Workgroup
142
Park Extension Key
142
To Park a Call to a Park Extension
142
To Pickup a Call on a Park Extension
142
Monitor/Supervise Key
143
To Monitor a Call (Workgroup Scenario)
143
Record Key
143
To Stop the Recording a Call
143
Call Recording Indications
143
Send to VM Key
144
Hot Desk Key
144
To Log out of Your Hot Desk Session
144
Trunk Dial Key
144
To Seize a Trunk to Place a Call
145
DND Key
145
Trunk Presence Leds
145
DND Leds and Icons
145
To Set Do Not Disturb for Your Phone
146
To Disable Do Not Disturb for Your Phone
146
Handset Forwarding Key
146
Handset Forwarding Leds and Icons
146
To Set Forwarding for Your Phone
147
To Disable Forwarding for Your Phone
147
Call History and Directories
149
Call History and Corporate or Personal Directories
149
The Menu Key
150
Call History
150
To Access the Call History on the DT930 (ITK-8TCGX) and the DT930S (ITK-32TCGS)
151
Access Call History Using the Menu Key
151
Access Call History Using the Cursor Pad
151
Call History Key
151
Directory Key on the Cursor Pad
151
To Clear the Missed Calls Icon, Message and Call Indicator Lamp (if Enabled)
152
To View Missed Calls
152
To View Received Calls
152
To View Outgoing Calls
152
To Dial an Internal Number from the Call History Using the Handset
153
To Dial an External Number from the Call History
153
To Add a Call History Entry to the Personal Directory
153
Monitor Presence Icons
155
To Delete a Specific Entry from the Call History
156
Monitor Presence LED Colors for Speed Dial Keys
156
To Delete Call History for All Missed, Received or Placed Calls
157
To Delete All Call History Information
157
The Personal Directory
157
Accessing the Personal Directory and Entry Details
158
Cursor Pad Movement in the Personal Directory
158
To Access the Personal Directory on the DT930 (ITK-8TCGX) and the DT930S (ITK-32TCGS)
158
To Access the Personal Directory
158
Directory Key
158
To View a Specific Personal Directory Entry
159
Presence Monitor Settings and the Personal Directory
159
Monitor Presence Icons
159
Incoming Call Display and the Personal Directory
160
Searching for an Entry in the Personal Directory
160
To Search the Personal Directory
160
Dialing from the Personal Directory
161
To Dial a Number from the Personal Directory
161
Adding or Editing a Personal Directory Entry
161
Duplicate Entries in the Personal Directory
162
To Add an Entry to the Personal Directory
162
Monitor Presence Icons
163
Monitor Presence LED Colors for Speed Dial Keys
164
To Edit a Personal Directory Entry
165
Monitor Presence Icons
167
Monitor Presence LED Colors for Speed Dial Keys
168
Deleting a Personal Directory Entry
169
To Delete a Personal Directory Entry
169
To Remove Personal Directory Entry Information but Keep Speed Dial Key Information
169
The Corporate Directory
169
To Access the Coroprate Directory on the DT930 (ITK-8TCGX) and the DT930S (ITK-32TCGS)
170
To Access the Corporate Directory
170
To Dial a Number from the Corporate Directory
170
Directory Key
170
Presence Monitor Settings and the Corporate Directory
171
Monitor Presence Icons
171
Bluetooth Support
173
To Access User Settings on the ITK-8TCGX and ITK-32TCGS
173
To Connect a Bluetooth Headset to the DT930/DT930S Phone
173
Multi Settings Icon
173
Settings Icon
173
Bluetooth Settings
174
To Access Bluetooth Settings on the DT930 (ITK-8TCGX) and the DT930S (ITK-32TCGS)
174
Bluetooth Settings Softkeys
174
Multi Settings Icon
174
Settings Icon
174
Bluetooth Settings Acceptable User Actions/Keys
175
Bluetooth Settnigs Menu Items
175
Phone Troubleshooting
177
Using the Help Key
177
Basic Troubleshooting
178
To Check Common Problems
178
Registered Phone
178
Unregistered Phone
178
Network Cable Unplugged
178
Network Connections
179
My Phone Cannot Register on the Network
179
My Phone Cannot Reconnect to the Network after a Local Settings Change
179
I Cannot Connect to the Network through the PC Port on the Back of the Phone
179
Unregistered Phone Icon
179
My Device Connected to the PC Port Lost Its Network Connection
180
Power
180
The Phone Does Not Power up
180
Calling
180
The Phone Does Not Have a Dial Tone
180
Registered Phone
180
Unregistered Phone
180
The Phone Cannot Make any Calls
181
The Phone Cannot Make any External Calls
181
A Speed Dial/Personal Directory Entry Is Not Working Correctly
182
To Access User Settings on the ITK-8TCGX and ITK-32TCGS
182
Telephone Numbers from the Personal Directory or Call History Are Not Dialing Correctly
182
Multi Settings Icon
182
Settings Icon
182
The Phone Does Not Ring
183
I Cannot Reconnect to a Call on Hold/The Call Does Not Terminate
183
Phone Keypad
184
The Dial Pad And/Or Buttons Are Not Working
184
I Want to Enter Specific Characters or Letters in Speed Dials and Personal Directory Entries
184
Phone Softkeys
184
The Phone Softkeys Are Not Working
184
I Cannot See a Particular Softkey on My Phone
185
LCD Screen/Display
185
The LCD Is too Light or Dark
185
I Want to Adjust the Time the LCD Stays Lit
185
I Need to Reset the Language on My Phone
186
The Call History Information on My Phone Is Gone
186
The Name Shown on the LCD of My Phone Is Wrong
186
Audio
186
There Is no Audio to My Handset
186
There Is no Audio to My Headset
187
Audio Quality
187
System Features
189
Call Pickup
189
3 C V O I C E M a I L
189
To Access Voicemail
189
System Telephone Set Star Code Commands
190
System Star Code Commands
190
Sip@Net System Features
195
Programmable Keys / Speed Dial Keys
195
Example
195
Sip@Net Prefixes
196
Message Waiting Indication
196
Desk Sharing and User Portability
196
To Log on to a Desk Sharing Terminal
196
To Log out of a Desk Sharing Terminal
196
Notices
199
Third Party Software Disclaimer and Limitations
199
Open Source License Acknowledgment
199
Openssl Redistribution Conditions
199
Libsrtp Redistribution Conditions
200
Netbsd Foundation's (TNF) License
201
Audio Coding Licenses
202
Notice to the User
202
Important Safety Information
202
Use of an External AC Adapter
203
Use of an Ieee802.3Af Power Supply
203
Declaration of Conformity
203
WEEE Product Disposal Information
206
Other manuals for NEC DT900 Series
Quick Reference Guide
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NEC DT900 Series Specifications
General
Speakerphone
Yes
Headset Support
Yes
Wall Mountable
Yes
Programmable Keys
Yes
PoE Support
Yes
Power
PoE
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