Software Authorization Assistance
We have a process in place where customers can be provided replacement authorization codes and/or download links if
they have lost their disk, or encounter difficulty authorizing the included software.
When circumstances allow, replacement authorization codes are issued to customers free of charge. We do require a
basic set of information to be supplied in any situation where a replacement code is requested by an individual. This
required information and further contact details can be found on the website below.
Visit site below to for any authorization-related help:
www.numark.com/authorizationhelp
Inquiries submitted using the site above will be fulfilled within 24 hours (not including weekends or holidays).
We want to help you get up and running with your new product quickly. Having a one-stop place for customers
with authorization difficulty (regardless of the cause) has been a big relief to customer and dealers.
Technical Support & Warranty Service
Whether you are a customer or dealer, if you already own a Numark product, or if you just have pre-sales questions, our
experienced technical support team is here to help!
Visit us online: Each product we make has a dedicated support page on our website where you can find
manuals, specifications, software updates, drivers and troubleshooting guides:
www.numark.com/mixdeck
Contact us by Phone: 401-658-3131
Hours of Operation: We are available to help you 8:30 AM - 6:30 PM EST Monday through Friday (except
holidays).
Contact us by email: www.numark.com/contact
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