Polycom VVX 300 Quick Guide

Here are the common ImpactConnect Hosted PBX functions you can manage from your phone
 VOICEMAIL OPERATIONAL TREE
Polycom VVX 300/310 Quick Guide
Polycom VVX 300/310
Quick Guide
Polycom VVX 300
 SIMPLE CALL FUNCTIONS
 Make a Call
• Pick up handset and dial number
• Press speaker button and dial number
 Call an Extension
• Pick up handset or press speaker button
• Dial extension
 Make a Local/Domestic Call
• Pick up handset or press speaker button
• Dial area code and 7-digit phone number
 Answer a Call
• Pick up handset or
• Press speaker button, line key, or Answer softkey
 Use Speed Dial
• Enter speed dial index followed by #
• Press Dial
 Redial a Number
• Select number
• Press Dial
 CALL WAITING
 Answer a Second Call
• Press Answer softkey
• Press Resume to return to first call
 Place a Call on Hold
• Press Hold
• Press Hold, Resume softkey , or line key to resume
 CALL PARK AND RETRIEVE
 Call Park and Retrieve
• Dial *88
• Dial code the call was parked at to retrieve
 CONFERENCE CALLS
 Make a Conference Call
• Connect to the first party
• Press the Conf softkey (active call is placed on hold)
• Dial second party’s number
• When answered by second party, press the Conf `
softkey
 Use Broadcast Page
• Press Paging softkey
• Select a group
 CALL FORWARDING
 Forward Always
• Set: Dial *72, the forwarding number,
and press #
• Deactivate: Dial *73
• Reactivate: Dial *40
 Forward When Busy
• Set: Dial *41, the forwarding number,
and press #
• Deactivate: Dial *91
• Reactivate: Dial *90
 Forward When No Answer
• Set: Dial *42, the forwarding number,
and press #
• Deactivate: Dial *93
• Reactivate: Dial *92
 CALL TRANSFERS
 Transfer a Call
• Press Trans softkey
• Dial transfer party’s number
• Press Trans softkey
 Transfer a Call to another Extension’s Voicemail
• Dial *99 followed by the extension and #
 VOICEMAIL
 Access from Phone
• Dial *98
• Enter password followed by # after prompt
 Access from another Phone
• Dial your phone number
• Press * and enter password followed by # after
prompt
 Access from ImpactConnect Hosted PBX App
• Open App
• Dial *98 and enter password followed by # after
prompt or tap envelope button
 Access Voicemail by Calling your Extension
• Dial extension
• Press * and enter password followed by # after
prompt
For assistance operating your ImpactConnect Hosted PBX service, please contact customer support.  customersupport@impacttelecom.com  888-411-1175 FYI impacthostedpbx.com/support  www.impacttelecom.com
(1) New Messages
1. Save
2. Repeat
3. Forward
4. Delete
5. For Next Message
6. Reply
# Finish
(2) Old Messages
1. Change Password
2. Record Name
(5) Options
1. Record Greeting
2. Review Greetings
3. Select Greeting
# Previous Menu
(6) Greetings
1. Retrieve to Saved Box
2. Replay
3. Skip
(7) Deleted messages
1. Retrieve to Saved Box
2. Replay
3. Skip

Polycom VVX 300 Specifications

General

Unicode UTF-8 character support	Yes
Number of handles included	1 pc(s)
RJ-9 ports quantity	1
Ethernet LAN (RJ-45) ports	2
Handset type	Wired handset
Product type	IP Phone
Product color	Black
Display resolution	208 x 104 pixels
Lines quantity	6 lines
Phonebook capacity	- entries
Number of VoIP accounts	-
Security algorithms	HTTPS, SRTP, SSL/TLS
Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	5 - 95 %

Weight and Dimensions

Depth	209.5 mm
Width	304.8 mm
Height	107.9 mm
Weight	900 g