M126/M127/M128 6-22 SM
6.4.3 PAPER JAM ERROR CODES (200-SERIES)
The Event log (see “EVENT LOG” in “System Maintenance”) will list any of these errors
that have occurred.
Repeating jams or jam messages can be caused by any of the following:
Faulty/contaminated pick solenoids or worn cams of the solenoids.
Faulty/contaminated flags or springs.
Debris in the paper path.
Media not of the specified length.
Error Description Action
200.00 Paper jam around input sensor.
Remove the PC kit and paper or
debris at the input sensor.
200.01
Classic input jam. The media is too
long over the input sensor. Possible
causes include multi-sheet feed, tray
size sensing problem, and media
slippage.
First, remove the PC kit and paper
or debris at the input sensor. Then,
inspect the flag on the input sensor.
It should rotate freely. Replace the
sensor if necessary. Finally, check
the paper size settings in the
machine and the driver.
200.02
The main input sensor never became
uncovered from the sheet ahead.
200.03
The video never started on the page at
the input sensor within two inches after
hitting the input sensor.
Check the printhead. See “Printhead
Service Check” in
“Troubleshooting”.
200.04
The media at the input sensor before
interrupt occurred–not enough time
elapsed since the printhead started to
expect the printhead mirror motor lock.
Possible causes include bouncy
sensor or exceptionally fast pick–
perhaps due to media pre-staged in the
source tray.
Carefully remove the tray and notice
if the leading edge of the media is
pointed upward and out of the tray. If
so, then inspect the tray wear strips
and replace if necessary.
Inspect the input sensor flag and
replace it if it does not rotate freely
or is too loose.