Possible Cause Solution
Cannot print properly when using a certain
application, or cannot print image data
properly.
• Increase the print quality settings.
• Adjust the image density.
• Set the document to print in gray-scale.
Some characters are printed faintly or not
printed.
• Increase the print quality settings.
• Set the document to print in gray-scale.
Print Positions Do Not Match Display Positions
If the position of items on the printed page differs from the position displayed on the computer screen,
the cause may be one of the following.
Possible Cause Solution
Page layout settings have not been configured.
Check that the page layout settings are properly
configured in the application.
The paper size setting does not match the paper
loaded.
Make sure the paper size selected in the printer
properties dialog box matches the size of the
paper loaded. For details, see the printer driver
Help.
The printable area has been changed.
Set the printable area to maximum. For details, see
the printer driver Help.
Adjusting Printing Position
You can adjust the printing position of each tray. Use the following procedure to adjust the printing
position.
• A test page for checking the printing position will be output from the tray specified as a priority tray
for [Printer] in [Paper Tray Priority] under system settings. Check that the tray you want to adjust is
set as a priority tray before you perform the following procedure.
Printer Problems
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