Ricoh SP 377DNwX User Manual

6. Troubleshooting
This chapter provides solutions for error messages and other problems.
Error and Status Indicate on the Control Panel
The LED on the operation panel indicates the machine status, including any errors.
LED
Status Solution
Power Alert Toner/
Paper
End
On - - The power is on. The status is normal.
On - Flashing The print cartridge is almost
empty.
Replace the print cartridge
before it becomes empty.
On - On • The print cartridge is
empty.
• The print cartridge is not
set correctly.
• The tray has run out of
paper.
• Replace the print
cartridge.
• Set the print cartridge
again correctly.
• Load paper into the tray.
On Flashing - A paper jam has occurred in
the machine.
Use Web Image Monitor or
Smart Organizing Monitor to
determine where the paper jam
is, and then remove the
jammed paper. See page 83
"Clearing Misfeeds" and
page 94 "Paper Feed
Problems".
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Ricoh SP 377DNwX Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	8 s
Print speed (black, normal quality, A4/US Letter)	28 ppm
Printing colors	Black
Maximum duty cycle	35000 pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6
Maximum internal memory	- MB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	890 W
Power consumption (off)	1 W
Power consumption (ready)	120 W
Power consumption (printing)	- W
Duplex media weight	60 - 105 g/m²
Paper tray media types	Plain paper, Thin paper
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Total input capacity	300 sheets
Total output capacity	125 sheets
Standard interfaces	Ethernet, USB 2.0, Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Ethernet LAN	Yes
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Supported network protocols (IPv4)	TCP/IP
Mac operating systems supported	Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 R2 x64, Windows Server 2008 x64, Windows Server 2012, Windows Server 2012 R2, Windows Server 2012 R2 x64, Windows Server 2012 x64
Windows operating systems supported	Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 IOT Core, Windows 10 Pro, Windows 10 Pro x64, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64
Product color	Black, White

Weight and Dimensions

Depth	392 mm
Width	376 mm
Height	262 mm