The camera and smartphone cannot connect by Wi-Fi.
Please check the following.
* Is the camera’s wireless function turned on? (Wireless lamp is lit)
* You may be connected to another nearby device. Turn off Wi-Fi connections to other devices
and switch the camera’s wireless button to off and then back to on.
* There may be electromagnetic interference from a microwave oven, 2.4 GHz band cordless
phone, indoor wireless LAN device, or other device.
* The Wi-Fi connection may have disconnected for some reason. Configure the Wi-Fi settings
again from the settings screen.
It may be possible to connect by switching the camera’s Wi-Fi button off and then back to on,
and repeating the connection process.
If it still does not connect, tap “THETA******” displayed in the Wi-Fi settings screen,
disconnect/delete the network, and try the connection procedures again from the beginning.
Cannot connect to the camera. An error message appears
that says: Cannot connect to the camera. Please check the
Wi-Fi settings.
This error message occurs when a Wi-Fi connection cannot be made between the camera and
smartphone. Please check the following.
* Is the camera in sleep mode?
The Wi-Fi connection is disconnected in sleep mode. Therefore, wake the camera up from sleep
mode and reconnect the Wi-Fi. Click here for details regarding sleep mode.
Press the camera shutter button > select the smartphone "Settings" > turn Wi-Fi on > tap
"THETA******" in the network selection > start the app.
* It may be difficult to connect to Wi-Fi for some reason. Turn the camera's Wi-Fi button off/on,
and then connect to the Wi-Fi again from the setting screen.
Unable to connect the camera and smartphone over wireless
LAN.
Check the following
・Is the camera power or wireless LAN turned on?
・Is the camera connected to a different smartphone?
・Is the password correct?
If you still cannot connect after checking these items, restart the smartphone and try again.
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