WiFi router
Antennas upward and vertical to the ground
Blue: suitable location
Red: too far from the router
Signal
1.Plug in the extender about halfway between your router and the Wi-Fi dead zone. The
location you choose must be within the range of your router.
2. Wait for about 2 minutes until the Signal LED turns blue. If it doesn't, relocate the extender
closer to the router to achieve better signal quality.
Blue
Q2: How do I reset the extender?
With the extender powered on , use a pin to press the Reset Button for 8 seconds. The extender
will reboot to this default factory settings. Reset pinhole is on the bottom of the extender
(refer to picture shown in Meet Your Extender).
Q3: What should I do if the extender can not be connected successfully to the router?
FAQ
Q1: What should I do if I cannot access the extender's web management page?
Relocate the Wi-Fi Range Extender
3
A1. Check the Signal LED. Blue light refers to A2. Red light refers to A3. No light refers to A4.
A2. A blue light shows the extender has been connected to the router successfully and within
the router's Wi-Fi coverage. If the network is working normally on other devices by connecting
to the router's Wi-Fi, you might have overloaded the router by connecting too many devices.
Disconnect some of the devices and ensure the Wi-Fi extender's priority connection to the router.
If your extender still fails to connect, refer to A5.
A3. A red light indicates the need to change your extender's location until the light turns blue.
The light is always red no matter how you re-locate it? Make sure there are no metal objectives,
closed doors or electromagnetic waves that could interfere with the signal transmission. If your
extender still fails to connect, refer to A5.
A4. If the signal LED is o, it shows there is no connection between the extender and the router.
Make sure you have not turned o or hidden the router's Wi-Fi signal. Also make sure you have
not initiated encryption mode, MAC lter, Blacklist of the router. Don't know how to manage
your router? Reset your router to its factory settings or contact your network provider. If your
extender still fails to connect, refer to A5.
A5. Reset both your extender and router to clear their cache and then undertake all the connection
and checking procedures again.‘ Reset and re-start’ is one of the ultimate diagnostic actions you
can perform at any time. If you still have problem, contact us for FREE 24/7 technical support and
describe your problem including router model no., extender model no. and the solutions you
have tried and failed.
Ethernet Port
scan the QR code or visit https://www.rockspace.cc
Enjoy the internet!
Hot-line: +1(833)816-6558
Email: techsupport@rockspace.cc
Service Time: EST 9:00-17:00 / PDT 06:00-14:00
from Monday to Friday
Need FREE technical support?
Scan the QR code or visit
https: //rockspace. afterservice. vip
24/7 Online After-sales Service
WiFi router
Manage Your Extender
1. Connect your computer or smart phone to the extender’s network.
2. Launch a web browser and enter http://192.168.0.254 in the address bar and log in.
*Note: If the login window does not appear, refer to FAQ > Q1.
3. Manage the extender as needed.
Method 2: Ethernet-Enabled Devices
You can connect a wired device to the extender using an ethernet cable. The device can then
access your existing network through the extender’s Wi-Fi connection.
Method 1: Wireless Devices
Find the network names with _EXT or _5GEXT added to the end of your existing network in
your Wi-Fi network list. By default, the password of the extended network is same as your
existing Wi-Fi network.
Extended Network Name:
Router’s network name with _EXT/_5GEXT at the end
Wi-Fi Connection
4
Password:
Same as your router
Note: If you want to change the extended network name,
refer to Manage Your Extender.
Make sure your computer or smart phone has connected to the extender's network ending
by _EXT/_5GEXT , and not that of your router.
If you are using a computer, make sure it is set to obtain an IP address and DNS server
address automatically.
Verify that http://192.168.0.254 is correctly entered in the web browser and press Enter.
Use another web browser and try again.
Reset the extender and try again.
If you are still having problems, contact us for FREE 24/7 technical support.
To Previous Page
Loading...
Need help?
General
