Don’t forget your mobile phone… or your manners!
When using your mobile phone in a public place, don’t forget to show common courtesy and consideration for others around you.
Sales:
Manufacturer: SHARP Corporation
Inquiries from overseas (In case of loss, theft, unconnected, etc.)
■From DOCOMO mobile phones
■From land-line phones
Display “+” on the screen
-81-3-6832-6600 (toll free)
(to enter “+”, touch and hold “0”.)
※
You can call using international call access code instead of “+”.
International call access code
for the country you stay
-81-3-6832-6600
(charges apply)
※
You are charged a call fee to Japan.
※
For international call access codes, refer to DOCOMO website.
●
Please confirm the phone number before you dial.
●
If you lose your handset or have it stolen, immediately take the steps necessary for suspending the use of the handset.
●
If the handset you purchased is damaged, bring your handset to a repair counter specified by DOCOMO after returning to
Japan.
(Business hours: 24 hours (open all year round))
Repairs
(Business hours: 24 hours (open all year round))
(No prefix) 113 (toll free)
■From DOCOMO mobile phones
(In Japanese only)
■From land-line phones (In Japanese only)
※
Unavailable from part of IP phones.
0120-800-000 (toll free)
※
Unavailable from land-line phones, etc.
General Inquiries
<docomo Information Center>
(Business hours: 9:00 a.m. to 8:00 p.m.)
0120-005-250 (toll free)
※
Service available in: English, Portuguese, Chinese,
Spanish.
※
Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year
round))
(No prefix) 151 (toll free)
■From DOCOMO mobile phones
(In Japanese only)
※
Unavailable from land-line phones, etc.
※
Unavailable from part of IP phones.
0120-800-000 (toll free)
■From land-line phones (In Japanese only)
●
Please confirm the phone number before you dial.
●
For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or check the
docomo Shop etc. near you on the NTT DOCOMO website and contact.
NTT DOCOMO website
https://www.nttdocomo.co.jp/english/
INSTRUCTION MANUAL
SH-02J
’16.10 (1st Edition)
16L MK103
1
’16.10
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