Sony XR-55A95K User Manual

15
Triage Chart
Before you make the service call:
5. Chart Color Code
1. Confirm the symptom from the customer.
2. Select that symptom from the chart.
3. Bring all the boards and cables listed for that symptom.
4. Follow the troubleshooting charts in the technical guides to isolate the board.

: Most likely defective part

: Secondary possible defective part
■
: Tertiary possible defective part
BLACK TEXT: Board that may correct the symptom
TROUBLESHOOTING
Reference
Symptoms - Shutdown. Power LED
blinking red diagnostics sequences
Symptoms - no shutdown
Error log record only
No
Power
Video
- missing or distorted
Remote Network Audio
Smart
Core
Bluetooth
(BT)
2 3 4 5 6 7 8
TU_
DEMOD
TU_
DEMOD
_I2C
TCON_
ERR
FRCTC
_I2C
AUD
_ERR
_I2C
4KPQ
_ERR
_I2C
TEMP
_ERR
_I2C
EARC
_ERR
_I2C
8KBE
_COM_
ERR
AMB
_ERR
_I2C
No White
Power LED
& does not
respond to
remote
(Dead Set)
Stationary
colored
lines or
dots
No video
One of
Inputs
NO RF
input
No
video
of
Camera
No
video
all Inputs
No
Remote
Operation
Cannot
connect to
Wireless
Network
No
Audio
Smart
Core
no LED
(Set is still
alive)
Bluetooth /
One Step
Remote
(OSR) can't
connect
Main Board


■
■
■ ●
  

▲
 
 


 

 
Power Board


■
■
▲

 
Receiver Board

●

 
Actuator
(Panel module)


Speaker
(Sub-woofer)


Wi-fi & BT
Module
 
V By One FFC
  
T-con
(Panel module)
▲

 ■
OLED Panel
(Panel module)
●
▲

▲

■
Camera
(bundle)

Problem
Power Power
Panel
module
Panel
(Communication)
Panel
Power TEMP 4KBE
Audio
T-con
Power T-con
SYSSET
2023/12/2105:31:02(GMT+09:00)

Sony XR-55A95K Specifications

General

Screen shape	Flat
Response time	- ms
Display diagonal	55 \
Display brightness	- cd/m²
Display technology	QD-OLED
Native aspect ratio	-
Native refresh rate	120 Hz
Display diagonal (metric)	139 cm
Product color	Black
Rollable display	No
Panel mounting interface	300 x 300 mm
Package depth	194 mm
Package width	1360 mm
Package height	828 mm
Package weight	40000 g
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	4.2
Browser supported	Vewd
Bluetooth profiles	A2DP, AVRCP, HID, HOGP, SPP
HDMI ports quantity	4
USB 2.0 ports quantity	2
Ethernet LAN (RJ-45) ports	1
Consumer Electronics Control (CEC)	BRAVIA Sync
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	0
Sound modes	Cinema, Dialog, Dolby Audio, Music, Sports, Standard
Audio decoders	DTS, Dolby Atmos
RMS rated power	60 W
Game features	Auto Low Latency Mode (ALLM), Variable Refresh Rate (VRR)
Picture processing technology	Sony Dynamic Contrast Enhancer, Sony Live Colour, Sony TRILUMINOS Display, Sony XR Smoothing, Sony XR Super Resolution
High Dynamic Range (HDR) technology	Dolby Vision, High Dynamic Range 10 (HDR10), Hybrid Log-Gamma (HLG)
App distribution platform	Google Play
Operating system installed	Android
AC input voltage	220 - 240 V
AC input frequency	50 Hz
Power consumption (standby)	0.5 W
Tuner type	Analog & digital
Number of tuners	2 tuner(s)
Analog signal format system	PAL I, SECAM B/G, SECAM D/K
Digital signal format system	DVB-C, DVB-S, DVB-S2, DVB-T, DVB-T2
Repairability index	6.6

Weight and Dimensions

Depth (with stand)	280 mm
Height (with stand)	728 mm
Depth (without stand)	43 mm
Width (without stand)	1225 mm
Height (without stand)	714 mm
Weight (without stand)	21200 g