Swift Group
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2. STOP using your Swift 500 Series Gas Cooker appliance manufactured during the above date
range until the front left burner control knob is turned off and removed.
3. INSTRUCT all other users not to use the front left burner. However, the other burners and
components are safe for ordinary use.
4. INSTALL a gas leak detection device (inside a cupboard located underneath the Gas Cooker
unit) if the caravan is intended to travel off-road.
5. TURN OFF the gas supply immediately at the cylinder and ventilate the area if you smell gas.
6. REGISTER your details on the Swift Appliance Group Recall
Registry - https://swiftappliancegroup.com.au/recall-register/
7. CONTACT an authorized person, licensed plumber, or gas fitter as follows:
1. If you are able to attend an approved Swift Service Agent, please book an
appointment. A list of Swift Service Agents is on the Swift Appliance Group recall
registry:
2. If you are in a remote areas or unable to access an approved Swift Service Agent,
please ask a registered gasfitter to contact Swift by phoning 0412 821 912 or
emailing swiftrecall@outlook.com for authorisation and instructions to conduct the
remedial process. Please do not allow a registered external gasfitter to conduct the
remedial process without Swift’s knowledge and consent.
D. Tell others who may have a recalled product
Although there have been many units registered online since the recall was initiated in July of this
year, there are still many affected units unaccounted for.
There are more than 6,500 units which have not yet been registered on our online portal.
It is absolutely critical that affected consumers register their units, as well as watch or share this
video with others, as the defects in the cookers can cause serious gas leaks, which could potentially
lead to explosions capable of serious injury, illness, or even death.
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