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Welcome to TCL
Check out the TCL website at www.tcl.com
for tutorials and answers to frequently asked
questions, and to download the User Manual.
CUSTOMER SUPPORT
United States & Canada
Phone: 1-855-224-4228
Web: https://support.tcl.com
Service Hours
Mon-Friday 10am-11pm (EST)
Saturday: 11am-10pm (EST)
Closed on Sundays and US Federal Holidays
Update your phone's software
Go to Settings > System > System Update to
check software updates.
Back up your personal data
Go to Settings > System > Backup > Back up
to Google Drive and turn it on.
Reset your phone
Go to Settings > System > Reset > Erase all
data (factory reset) > Erase all data.
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