A1. Try the following solutions:
- Ensure that the router is connected to the internet.
- The camera only supports 2.4 GHz Wi-Fi. When adding the camera, you need to connect the
smartphone to a 2.4 GHz Wi-Fi.
- Do not hide the Wi-Fi network of the router when adding the camera (After adding the camera
successfully, you can hide the Wi-Fi network).
- Confirm whether the LED indicator of the camera blinks blue quickly. If not, reset the camera by
referring to Appearance and configure it again.
Try the following solutions:
- Check if the Wi-Fi network of the router is smooth.
- Take the router closer to the camera.
- When previewing the video with cellular mobile data, ensure that the internet connection of the
smartphone is smooth.
- Auto, Fluent, and HD are supported for video preview. Auto is used by default. You can adjust the
video clarity according to the internet status.
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