Name: Unify OpenScape Desk Phone IP 55G
Brand: Unify
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OpenScape Desk Phone IP 55G

OpenScape Key Module 55

OpenScape Voice

User Guide

A31003-S2030-U107-5-7619

Important Information3
- Trademarks3
- Location of the Telephone4
- Software Update4
- Product Support on the Internet4
- Table of Contents5
General Information13
- About this Manual13
  - Symbols Used in the Manual13
- Service13
- Intended Use14
- Telephone Type14
- Speakerphone Quality and Display Legibility14
- Single-Line Telephone/Multi-Line Telephone14
Getting to Know the Openscape Desk Phone IP 55G15
- The User Interface of Your Openscape Desk Phone IP 55G15
- Ports on the Underside of the Phone17
  - Using Network Ports more Efficiently18
- Openscape Key Module 5519
- Openstage Manager20
  - Features20
- Keys21
- Graphic Display27
  - Appearance27
  - Display Editor28
- Context-Dependent Displays29
- Video Link Display32
  - Camera Test with "Self View32
  - Disabled Video Function32
Applications Available on Your Openscape Desk Phone IP 55G.33
- Application Navigation33
- Telephony Interface34
  - Single-Line View34
  - Multi-Line View35
- Phonebooks37
  - Personal Phonebook38
  - Corporate Directory38
- Call Lists40
- Voicemail43
- Program/Service Menu/Applications Menu44
- Control and Monitoring Function47
Basic Functions48
- Secure Voice Communication48
- Emergency Mode48
- Incoming Calls49
- Directed Pickup51
  - Picking up a Call51
  - Picking up a Held Call52
- Switching from Handset to Speakerphone Mode53
- Switching from Speakerphone Mode to the Handset53
- Switching from Headset to Speakerphone Mode54
  - In Standard Mode54
  - In US Mode54
- Open Listening54
- Ending a Call54
- Group Call55
- Listening to Voicemail58
- Call Control (2Nd Alert)59
  - Two Calls Simultaneously59
  - During Dialling60
- Making Calls61
- Redial65
- Activating/Deactivating the Microphone66
- Consulting a Second Party67
- Callback73
- Calling Back Missed Calls76
Call Forwarding77
- Standard Call Forwarding77
- Call Forwarding by Call Type84
- Call Forwarding Chain91
Programmable Function Keys92
- List of Available Functions92
- Programming Function Keys93
  - Initiating Programming93
  - Beginning Programming94
- Programming Enhanced Functions94
- Using Function Keys97
- Resetting Function Keys98
Enhanced Phone Functions99
- Incoming Calls99
- Making Calls116
- Conference120
  - Local Conference120
  - System Conference123
Making Calls with Multiple Lines124
- Incoming Calls124
  - Accepting Calls for the Primary Line124
  - Accepting Calls for Secondary Lines125
- Making Calls125
- During Calls127
- Direct Station Selection Keys131
- Making Calls in an Executive-Secretary Team134
- Executive-Secretary" with Executive/Assistant Cockpit139
- Settings for Multiline (Keyset)147
Phonebooks and Call Lists153
- Personal Phonebook153
- Corporate Directory159
- Call Lists162
Privacy/Security167
- Deactivating the Ringtone167
  - Deactivating the Ringer Temporarily for Incoming Calls and Reactivating It168
- Do Not Disturb168
- Security170
  - User Password170
  - Locking the Phone173
Mobility Function175
- Mobility Scenarios175
  - Logging on and off at the same Phone175
  - Logging on and off at Different Phones175
- Logging on and off at the same Phone176
  - Logging on to the Phone176
  - Logging off from the Phone177
- Logging on at Different Telephones178
  - Logging on with Forced Logoff at a Remote Phone178
  - Logging on with Forced, Delayed Logoff at a Remote Phone178
Video Function180
- Activating and Deactivating the Function Temporarily180
- Self View180
- Activating and Deactivating a Function with a Key181
- Self View182
- Video Link182
  - Consultation182
  - Holding a Call183
- Installing a USB Camera183
  - Connecting a USB Camera183
  - Activating and Deactivating the Video Function183
Openscape Voice Functions184
- Feature Toggle Key for Hunt Group184
- Making Anonymous Calls185
- Creating a List for Selective Calls187
  - For Call Acceptance187
  - For Call Rejection187
- Anonymous Calls188
  - Rejecting188
  - Accepting188
- Using Abbreviated Dialling189
- Call Tracing189
- Hunt Group Functions190
  - Making a Line Busy190
  - Marking the Last Line in the Hunt Group Chain191
- Reachability192
  - Serial Call192
  - Parallel Call192
- Parking a Call194
  - Park a Call194
  - Unparking194
- Silent Monitoring195
  - Active Silent Monitoring195
  - Muted Silent Monitoring196
- Voice Calling and Two-Way Voice Calling Function197
  - Voice Calling198
  - Two-Way Voice Calling198
- Announcing the Local Phone Number199
- Dialling the Last Caller200
  - Retrieving and Dialling the Last Answered Caller200
  - Retrieving and Dialling the Phone Number of the Last Caller Dialled200
- Picking up Out-Of-Hours Calls200
- Code Table for Openscape Voice Functions201
Impact Levels202
- Answering a Call with a Lower Impact Level203
- Calls to a Lower Impact Level204
  - Off-Hook Dialling204
  - Forwarding a Call with a Lower Impact Level204
- Conducting a Call with a Lower IL205
Individual Phone Configuration206
- Display206
- Screensaver209
- Date and Time213
- Audio217
- Key Click225
- Setting the Language and Country226
  - Display Language226
  - Country-Specific Setting228
- Alarm on Changing the Impact Level229
- Network Information230
- Resetting User Data231
  - Initiating the Reset231
Backup/Restore232
- Saving User Data233
- Restoring User Data234
- Deleting a User Backup on a Storage Medium235
- Displaying Backups on USB Media236
Call Recording237
- Recording Modes237
- Explanations of Recording238
- Recording Calls239
Diagnostic Data245
Web Interface (WBM)247
- Calling up the Web Interface247
Fixing Problems251
- Caring for Your Telephone251
- Troubleshooting251
- Contact Partner in the Case of Problems251
Local User Menu252
- Opening the User Menu on the Phone252
- User Menu Display252
  - Key Functions260
Index262
Display Icons266

Unify OpenScape Desk Phone IP 55G User Manual

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Brand	Unify
Model	OpenScape Desk Phone IP 55G
Category	IP Phone
Language	English