• Moda 13: Earmolds/
slim tubes/domes
blocked with ear wax
Moxi 13: Shells/domes
blocked with ear wax
• Low battery
• Plugged microphone
protector
Shells/domes falling out of ear
• Poorly fitting earmolds/
slim tubes/shells/domes
• Earmolds/shells/domes
not inserted properly
Weak on the telephone
• Telephone not
positioned properly
• Hearing instrument
requires adjustment
For any problems not listed in the guide, contact your hearing healthcare
professional. If you do not have a hearing healthcare professional, please
contact the nearest office listed on the back page of this booklet.
• Clean shells and domes. See “Cleaning Your
Heraing Instrument”. Consult your hearing
healthcare professional.
• Replace battery
• Consult your hearing healthcare professional
• Consult your hearing healthcare professional
• See “Putting Your Hearing Instruments on
Your Ears”. Reinsert carefully.
• Move telephone receiver around ear for
clearer signal. See “Using the Telephone”.
• Consult your hearing healthcare professional
CAUSE POSSIBLE REMEDY
28
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