Yealink VC110 User Manual

Troubleshooting
145
Why doesn’t the display device display the time and date correctly?
Check whether you have configured the endpoint to obtain the time and date from the SNTP
server automatically. If the endpoint fails to connect to the SNTP server, contact your system
administrator for more information. You can also configure the time and date manually. For
more information, refer to Date & Time on page 52.
How to obtain the IP address of the endpoint?
Three are three ways to obtain the IP address of the endpoint:
 The IP address of the endpoint is shown on the top right corner of the display device.
 Press (Menu soft key) on your remote control and select Network.
The display device shows the network information about the endpoint.
 Press on the video conferencing phone when the phone is idle and select Network.
The LCD screen of the phone displays the network information about the endpoint.
Why the endpoint fails to conduct a video conference?
 Check the network is configured correctly and available, and that the display device
doesn’t create a network anomaly.
 Ensure that the local endpoint can ping the IP address of the remote endpoint.
 Ensure that the entered call information is correct.
 Ensure that the called party is powered on.
 Ensure that a call can be established between the local and the remote endpoint.
 Troubleshoot the problem according to the prompts.
Why does the endpoint fail to call the far site?
 Check whether the network of the near site is available.
 Check whether the network of the far site is available.
 Check whether the far site enables the DND feature.
 Check whether the accounts have been registered correctly, and the endpoint uses the
appropriate account to call the far site.
 Ensure that the number you are calling is correct.
 Check whether the far site rejects your call.
 Check whether the firewall blocks the inbound traffics from the other site.
 Check whether the far site has already up to maximum call-in limitation.
 If the near site is forced to use encryption, ensure that the far site enables encryption too.
 Ensure that the far site supports the same call protocol as the near site.

Yealink VC110 Specifications

General

Digital zoom	4 x
Focus adjustment	Auto
Video codecs	H.264, H.263
Maximum frame rate	30 fps
Supported video modes	720p, 1080p
Video formats supported	H.263, H.264
Supported graphics resolutions	352 x 288, 704 x 576, 1280 x 720 (HD 720), 1920 x 1080 (HD 1080)
Voice codecs	G.711a, G.722, G.722.1, G.722.1C
Line-in	Yes
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Pan range	-100 - 100 °
Tilt angle range	-30 - 30 °
Security algorithms	128-bit AES, HTTPS, SRTP, SSL/TLS
Ethernet LAN data rates	10, 100 Mbit/s
Supported network protocols	TCP/IP (IPv4), DHCP/ stastic IP, HTTP/ HTTPS, SRTP/TLS, IEEE802.1X, LLDP-MED, VLAN
Current	2 A
Power consumption (max)	30 W
Power consumption (typical)	24 W
Storage temperature (T-T)	-20 - 50 °C
Operating temperature (T-T)	10 - 40 °C
Operating relative humidity (H-H)	10 - 95 %

Weight and Dimensions

Depth	151.5 mm
Width	234.6 mm
Height	161 mm
Package depth	318 mm
Package width	432 mm
Package height	274 mm
Package weight	5900 g