Yealink W53/60 Quick Start Guide
Dialling Numbers
There is no need to dial ‘9’ for an outside line if you previously had to.
Dial the number (including area code) on the handset then press the key
or the green button .
To end the call, press the red button .
Open Transfer
(Transfer a call with announcing)
1. Answer the call using the
green button .
2. Press the ‘TRAN’ button.
3. Dial the extension you wish to
transfer to or select from ‘Directory’.
4. Press either the key or the green
button .
5. Wait for your colleague to answer.
6. Press either the ‘TRAN’ key or the
‘Transfer’ soft key to send the call
to your colleague.
7. If your colleague is unavailable
you can bring the call back to your
handset by pressing the ‘Back’
soft key.
Transferring Calls
Blind Transfer
(Transfer a call without announcing)
1. Answer the call.
2. Press the ‘TRAN’ key.
3. Dial the extension you wish to transfer
the call to or select from ‘Directory’.
4. Press either the ‘TRAN’ key or the
‘Transfer’ soft key.
On Hold
1. Answer the call.
2. Press the ‘Option’ soft key.
3. Select ‘Hold’.
4. To bring the call back, press the
‘Resume’ soft key.
DND (Do Not Disturb)
1. Press the button.
2. Using the arrow keys, scroll
to ‘Call Features’ .
3. Select ‘Do Not Disturb’.
4. Select your user.
5. Using the arrow keys, scroll
left or right to enable or
disable ‘Do Not Disturb’.
6. ‘Do Not Disturb’ enabled will
be indicated by a symbol
at the top of the screen.
*Please note placing your phone on ‘Do Not Disturb’
will send all calls that come to you, straight to your
voicemail. If a call comes in to a group that you are
a part of and everyone in that group is on DND, this
will send the call to the group voicemail.
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