WARRANTY INFORMATION
1. Printer Warranty
ZEBRA printers, excluding thermal printheads which are war-
ranted separately below, are warranted against defects in material
or workmanship for six (6) months from the date of original ship-
ment by ZEBRA Technologies Corporation. This warranty does not
cover normal wear and tear and shall be null and void if the equip-
ment is modified, improperly installed or used, damaged by acci-
dent or neglect, or in the event any parts are improperly installed or
replaced by the user.
Since printhead wear is part of normal operations, the original
printhead and replacement printheads are covered by a limited war-
ranty of six (6) months from the date of original shipment by ZE-
BRA Technologies. To qualify for this warranty, the printer must be
returned to the factory or other authorized service center. Al-
though the user is not required to purchase ZEBRA brand supplies
(media and/or ribbons), to the extent it is determined that the use of
other supplies (media and/or ribbons) shall have caused any defect
in the thermal printhead for which a warranty claim is made, the
user shall be responsible for ZEBRA Technologies’ customary
charges for labor and materials to repair such defect. To the extent
that it is determined that failure to follow the preventive mainte-
nance schedule and procedures listed in the Operator’s Guide shall
have caused any defect in the thermal printhead for which a war-
ranty claim is made, this limited warranty shall be void.
ZEBRA TECHNOLOGIES’ SOLE OBLIGATION UNDER
THIS WARRANTY SHALL BE TO FURNISH PARTS AND
LABOR FOR THE REPAIR OR REPLACEMENT OF
PRODUCTS FOUND TO BE DEFECTIVE IN MATERIAL
OR WORKMANSHIP DURING THE WARRANTY PERIOD.
As a condition of this warranty, the user must: (a) obtain a ZEBRA
Return Authorization for the printer, or subassembly(s); (b) ship
the printer or subassembly(s), transportation prepaid to the autho-
rized service location; and (c) include with the Product or subas-
sembly(s) a written description of the claimed defect. Unless ZE-
BRA Technologies authorizes return of the entire Product, the user
shall return only the subassembly(s). Products returned shall be
packaged in the original packing and shipping container or compa-
rable container. In the event equipment is not so packaged or if
shipping damage is evident, it will not be accepted for service un-
der warranty. Surface transportation charges for the return of the
printer to the customer shall be paid by ZEBRA Technologies
within the 48 contiguous states and the District of Columbia. Cus-
tomer<%-2> shall pay shipping costs, customs clearance, and other
related charges outside the designated area. If ZEBRA Technol-
ogies determines that the Product returned to it for warranty ser-
vice or replacement is not defective as herein defined, BUYER
shall pay all costs of handling and transportation.
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