Zephyr AK9440BS User Manual

40
Monsoon Connect Use, Care, and Installation Guide
MONSOON
CONNECT
INSERT
CORE
Troubleshooting
The range hood won’t
connect to Wi-Fi.
The user’s router or modem is turned
o.
Turn on the router or modem.
The user’s router is connected to a 5
GHz wireless frequency.
Connect to the 2.4 GHz band and attempt
to reconnect.
The user’s coaxial cables are loose. Tighten the coaxial cables connecting to the
router or modem.
The Wi-Fi on the user’s phone is
disabled.
Enable Wi-Fi on the phone.
User is connecting to the wrong Wi-Fi
network.
Verify that the correct Wi-Fi network is
being connected to. The default Wi-Fi
network name/SSID can be found on the
router.
The range hood is not in range of the
Wi-Fi connection.
Move the router and modem closer to the
range hood to increase connection strength.
There are obstacles obstructing the
Wi-Fi signal strength.
Move the router and modem closer to
the range hood or move objects that are
directly blocking the pathway to the range
hood. Walls may reduce signal strength.
User cannot change
Wi-Fi connections.
The range hood and user’s phone
have already connected.
Enter Bluetooth® settings and forget the
device to reset the process on the phone.
Cannot bind the hood
to my Zephyr Connect
account.
Only one Zephyr Connect account
can be bound to the hood.
Log in using the Zephyr Connect account
that is already bound to the hood. Multiple
devices can login using the same account.
Zephyr Connect app
won’t register user
inputs.
Wi-Fi is unstable and the range hood
may have disconnected.
Ensure the router and modem are both
turned on. Allow the range hood to
reconnect.
Range hood is experiencing
diculties connecting to the user’s
phone.
Check on the Wi-Fi connection and restart
the application.
Zephyr Connect app
stuck on “Loading”.
Wi-Fi is unstable and the range hood
may have disconnected.
Ensure the router and modem are both
turned on. Allow the range hood to
reconnect.
Range hood is experiencing
diculties connecting to the user’s
phone.
Check on the Wi-Fi connection and restart
the application.
Possible Problem Possible Cause Solutions

Zephyr AK9440BS Specifications

General

Color	stainless steel
Hood Type	insert
Venting Type	ducted, external
Temperature Sensor	no
Number of Fan Speeds	6
CFM	5 cubic feet per minute
Control Type	button
Delay Start	yes
Interior Light	yes
Remote Control	no
Voltage	120 volts

Weight and Dimensions

Depth	19 1/4 inches
Height	12 inches
Width	40 3/8 inches
Net Weight	55 pounds