Acer Aspire 5 User Manual

70 - Frequently asked questions
icon in the taskbar. If it is crossed-out, click the icon and drag the
slider to the right to increase the volume.
• The volume level may be too low. Check the volume from the
volume control (speaker) icon in the taskbar. You can also use the
volume control hotkeys to adjust the volume.
• If headphones, earphones or external speakers are connected to
the headphone jack on the computer, the internal speakers
automatically turn off.
The keyboard does not respond.
Try attaching an external keyboard to a USB port on the computer. If it
works, contact your dealer or an authorized service center as the
internal keyboard cable may be loose.
The printer does not work.
• Make sure that the printer is connected to a power outlet and that it
is turned on.
• Make sure that the printer cable is connected securely to a USB port
and the corresponding port on the printer.
I want to restore my computer to its original settings.
This recovery process helps you restore the C: drive with the original
software content that is installed when you purchased your computer.
Before performing a restore operation, please check the BIOS settings.
1. If there is a D2D Recovery setting in Main, make sure it is Enabled.
2. Exit the BIOS utility and save changes. The system will reboot.
Note
If your system is the multilingual version, the operating system and language
you choose when you first turn on the system will be the only option for future
recovery operations.
Warning
Your C: drive will be reformatted and all data will be erased. It is
important to back up all data files before using this option.

Acer Aspire 5 Specifications

General

Bus type	OPI
Tjunction	100 °C
Processor cache	4 MB
Processor cores	2
Processor model	i3-8145U
System bus rate	4 GT/s
Processor family	Intel® Core™ i3
Processor socket	BGA 1528
Processor threads	4
Processor codename	Whiskey Lake
Configurable TDP-up	25 W
Processor frequency	2.1 GHz
Processor cache type	Smart Cache
Configurable TDP-down	10 W
Processor lithography	14 nm
Processor manufacturer	Intel
PCI Express slots version	3.0
Processor boost frequency	3.9 GHz
Processor operating modes	64-bit
PCI Express configurations	1x2+2x1, 1x4, 2x2, 4x1
Thermal Design Power (TDP)	15 W
Configurable TDP-up frequency	2.3 GHz
Configurable TDP-down frequency	0.8 GHz
Maximum number of PCI Express lanes	16
Memory slots	2x SO-DIMM
Internal memory	4 GB
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Ethernet LAN	Yes
Wi-Fi standards	802.11a, 802.11b, 802.11g, 802.11ad, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN controller model	Intel Dual Band Wireless-AC 9560
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile network connection	No
Battery capacity	3320 mAh
Battery life (max)	7 h
Pointing device	Touchpad
Storage media	SSD
Total storage capacity	256 GB
Compatible memory cards	SD
Form factor	Clamshell
Product type	Laptop
Product color	Black
AC adapter power	65 W
Display diagonal	15.6 \
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Operating system installed	Linux
Processor ARK ID	149090
Intel TSX-NI version	0.00
Processor package size	46x24 mm
Supported instruction sets	AVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version	1.00
On-board graphics card ID	0x3EA0
On-board graphics card model	Intel® UHD Graphics
On-board graphics card OpenGL version	4.5
On-board graphics card base frequency	300 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1000 MHz

Weight and Dimensions

Depth	247.5 mm
Width	363.4 mm
Height	17.95 mm
Weight	1800 g